
MICROSOFT(r) BOOKSHELF(r) BASICS- British Reference Collection  README
======================================================================
Thank you for purchasing Bookshelf Basics. This README file contains
information that was not included in online Help for Bookshelf.
These notes, instructions and tips will help you get the most out
of Bookshelf and your system.

To read this file on screen, use the Page Down and Page Up keys.
You can also print this file by opening it in any Windows word-processing program and choosing the Print command from the File menu.

TABLE OF CONTENTS
-----------------
* Where to find Help
* General usage notes
* Improving the speed of your computer
* Hardware-specific notes
	* If you notice strange behaviour in the way that audio, video or 
	text appears, look in this section.
* Bookshelf display
* Notes on using the Internet Directory in Microsoft Bookshelf
* Running on Microsoft Windows NT
* Running with Microsoft Office applications
* Notes on running Bookshelf with the Microsoft Network
* Troubleshooting
	* Audio problems
	* CD-ROM problems
	* Printing problems
	* Video-display problems
* Media credit corrections

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WHERE TO FIND HELP

For detailed information on usage, please see the online Help in
Bookshelf. 

========================================================================
GENERAL USAGE NOTES

When copying images from Bookshelf into another application, be aware that in 
certain cases, the copied images may look differently when pasted. To correct 
this in many applications (such as Microsoft Word), use the Paste Special 
command on the Edit menu and choose to paste the image as a Bitmap.

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IMPROVING THE SPEED OF YOUR COMPUTER

Microsoft Bookshelf uses the random access memory (RAM) of your computer to display 
pictures and play sounds, animations and videos. If Bookshelf runs slowly or you 
see out-of-memory messages, Bookshelf may not have enough memory. The following 
suggestions may make Bookshelf run faster. 
* Close all unnecessary applications.
* Defragment ("clean up") or optimize your hard disk by running a defragmentation program. 
* Ensure that your CD-ROM drive is MPC Level 2. Check the documentation that came 
	with your CD-ROM drive.
* Add more RAM to your computer. To run Bookshelf you need at least 4 megabytes 
	(sometimes listed as 4096 kilobytes, KB or K) 
* Optimize the performance of Windows. For complete details, consult your Windows manual.
* If you are using Windows 95, make sure it is optimized for your CD-ROM drive. 
	Windows 95 provides settings for CD caching and for accessing various CD-ROM 
	drive speeds.

To review and modify these settings:
1. Select the My Computer icon on your desktop and click it with the secondary mouse button     
 (usually the right mouse button).
2. Choose Properties.
3. Choose the Performance tab.
4. Choose the File System button.
5. Choose the CD-ROM tab. In this box, make sure that the Supplemental Cache size is set 
	to Large. Also, verify that the Optimize Access Pattern is correctly set for the 
	type of CD-ROM drive that is installed on your system (single-speed, double-speed, 
	etc).

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HARDWARE-SPECIFIC NOTES

Creative Labs Sound Blaster 16/16ASP
---------------------------------------
Compressed audio clips may fail to play if you are using a Sound
Blaster 16 or Sound Blaster 16 ASP sound card. For example, you may
not be able to play any sounds in the Dictionary, but animations in
the Encyclopedia may play correctly. This problem occurs because some
computers are unable to use the 16-bit DMA (direct memory access)
channel on the Sound Blaster cards.


If you are running Windows 95:
+++++++++++++++++++++++++++++

1. Click the Start button, point to Settings, and then click Control
   Panel.
2. Double-click System, and then click the Device Manager tab.
3. Double-click Sound, Video and Game Controllers.
4. Double-click your sound card.
5. On the Resources tab, make sure the Use Automatic Settings check
   box is not selected (the check box should be clear).
6. From the "Setting based on" drop down list select Basic
   Configuration 7.
7. Click OK or Cancel, and restart the computer when prompted.

If the problem persists, a Basic Configuration setting of 1 or 5 may also
work. Make sure when changing the configuration that you check the
"Conflicting Device list" at the bottom of the resource tab to see if the
selected configuration causes a conflict.

If a Basic Configuration does not have an HDMA resource and does
cause a conflict, select a Basic Configuration that does not have a
HDMA and manually change any conflicting resource.

To change the conflicting resource:

1. Identify the conflict in the Conflicting Device list.
2. Select the conflicting resource in the Resource list.
3. Click the Change Setting button.
4. Select a non-conflicting resource.


Media Vision Pro Audio Spectrum
---------------------------------------
Audio clips may sound "scratchy" (that is, distorted) when
played from the Media Vision Pro Audio Spectrum. To correct this
problem, change the Media Vision driver DMA setting to 7.


If you are running Windows 95:
++++++++++++++++++++++++++++++

1. On the Start menu, point to Settings, and then click Control Panel.
2. In the Control Panel window, double-click the System icon.
3. Click the Device Manager tab, and then double-click Sound, Video And
   Game Controllers.
4. Double-click Media Vision Pro Audio Waveform Driver, and then click the
   Resources tab.
5. Click the Use Automatic Settings check box to clear it.
6. In the Resource Settings list, click Direct Memory Access, and then
   click the Change Setting button.
7. In the Values box, change the value until the Conflict Information box
   indicates that there are no possible conflicts with other devices. If
   no conflicts exist, click OK twice.
8. Exit and restart Windows.


The Pro Audio Spectrum driver products included here are manufactured
by Media Vision, Inc., a vendor independent of Microsoft; we make no
warranty, implied or otherwise, regarding these products' performance
or reliability. For more information, call Media Vision, Inc. Technical
Support at 1 800 638 2807 or 1 510 770 9905. On CompuServe, Media
Vision can be reached by typing GO MEDIAVISION at any prompt.


Compaq QVision 2000 Video Cards and Windows 95
---------------------------------------
The appearance of Bookshelf when running behind another application, 
such as Word for Windows, can be distorted and/or completely black 
when running in 256-colour mode. This can occur with the QVision drivers 
that ship with Win95, as well as, with a newer version of the drivers, 
QVision v.1.11.7M. To resolve the situation try one of the following:

If your video card memory configuration supports greater than 256 colours, 
use the higher colour options to eliminate the problem. 

OR

In the COMPAQ.INI file add the following line to the [CpqDrv] section: 
DIBEngineOnly=On

This allows the Windows95 DIB Engine to handle the video functions.


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BOOKSHELF- British Reference Collection DISPLAY

Requirements
---------------------
Microsoft Bookshelf requires a 256-colour display to run.
If your computer's display is less than 256 colours, you need to install
a 256-colour driver or obtain one from your video card's manufacturer.

Display Problems
---------------------
In some situations, Bookshelf  may encounter video-display
problems when using high-resolution video drivers from various
video card manufacturers. These problems include:

* Images and illustrations appearing grainy or having "glitches".

* Videos displaying garbled images or causing General Protection Faults.

Most problems can be fixed by obtaining new drivers from your
video card manufacturer. Contact the manufacturer of your video
card to determine if there are newer versions available. Their
phone number should be in the manuals that came with your video
card or personal computer. Another option for obtaining updated
drivers is the Microsoft Download service, an electronic bulletin
board that can be accessed via a modem at 1 206 936 MSDL (6735).

In other cases, Bookshelf may look bad on 256-colour
displays when other applications that also use 256 colours are placed 
over the Bookshelf window. Some things you can do to alleviate this include:

* Run your display at a colour depth greater than 256 colours (see your video card owners manual on directions on how to do this). 
* Don't use gradient fills.
* Maximize the application window.
* Make sure you are using the latest video drivers for your display.

========================================================================
NOTES ON USING THE INTERNET DIRECTORY IN BOOKSHELF

Depending on your Internet connection, it may take up to several minutes 
for your browser to connect successfully with a site that you have launched 
from the Internet Directory. You should wait to see if the connection is 
successful before returning to the Internet Directory and attempting to 
initiate another link. Attempting to connect with multiple Internet sites 
simultaneously is not recommended. 

========================================================================
RUNNING ON MICROSOFT WINDOWS NT

The following are known issues related to using Bookshelf with
Windows NT. Where possible, solutions or workarounds are provided.

Installation
-------------
You must have administrative privileges in order to successfully install Bookshelf
on Windows NT. This is because Bookshelf installation requires access to areas of
the registry that are available only to those with administrator access privileges.
========================================================================
RUNNING WITH MICROSOFT OFFICE 95 APPLICATIONS (Windows 95 users only)

To add Quickshelf(TM) functionality to the Microsoft Office Shortcut bar:

1. With the Office Shortcut Bar running, click in the upper left-hand corner 
of the application, to activate its System menu. Choose "Customize..."
2. Select the "Toolbars" tab, you should see a list of options.
3. Check the button to the left of the "Quickshelf" option.
4. To confirm your choices, click OK.
5. You should see a notification that Office Shortcut Bar is setting up the 
Quickshelf toolbar.
6. Quickshelf is now a "pane" on your Office Shortcut Bar that may be accessed 
by clicking on the folder icon.

To access Microsoft Bookshelf content from within Microsoft Excel:

1. Choose the Add Ins command from the Tools menu.
2. Select the check box next to "Bookshelf right-mouse define", which allows you to 
access Bookshelf dictionary definitions from the right mouse menu within Microsoft Excel
and "Bookshelf Integration", which allows you to search Microsoft Bookshelf 
and other Microsoft reference products from within Microsoft Excel. 

========================================================================
NOTES ON RUNNING BOOKSHELF WITH THE MICROSOFT NETWORK

In order for all of the links in the Internet Directory to work correctly, 
you must be running the MSN software with the version number 1.2 or later. 
Upgrading is free from MSN with the exception of normal connection and telephone
charges for your area.

Where do I find it?

Log on to the Microsoft Network. Use the Go word "MSN" to navigate to the 
upgrade forum. Follow the directions within the upgrade area.

How do I know which version of MSN I am running?

1. Go to your Program Files folder.
2. Open the folder called "The Microsoft Network".
3. Find the file called MSNver.txt.
4. Double-click on that file.
5. If the number "5799" appears in the document, you are running version 1.2.
6. If the file does not exist or you don't see this number, you need to upgrade.
========================================================================

TROUBLESHOOTING

This section contains information about troubleshooting the following:
* Audio problems
* CD-ROM problems
* Printing problems
* Video-display problems


TROUBLESHOOTING AUDIO PROBLEMS

No sound

If sound does not play at all:
* Be sure a sound card is installed.
* Check that a speaker is connected to the jack on your sound card, not to the CD-ROM drive.
* Check the volume to be sure it is set at an audible level.
* If the volume is turned up and you still hear no sounds, something may     
be wrong with your sound board installation. Check to see that the   
sound board drivers and necessary Windows drivers are installed     
correctly and reinstall if necessary. To check the installed drivers   
for Windows 95, click Start, Settings, and then Control Panel. Double-  
click System. Click the Device Manager tab, select the Sound, video   
and game controller entry to make sure a driver for your sound card is   
installed.
* If you're using Windows 95, make sure audio compression is  
selected - open the Control Panel, double-click Add/Remove Programs,  
click the Windows Setup tab, select Multimedia from the list, and then   
click Details. Make sure that Audio Compression is checked.
* If the software is installed correctly, the sound board may need to be   
pressed more securely into its slot or have a jumper setting changed.
* If you have both a sound board and special software that bypasses the   
sound board to play sounds through the PC speaker, we suggest you   
remove or disable the special software (the PC speaker driver).   
Bookshelf requires an MPC-compatible sound board to be installed and   
is not meant to run with the PC internal speaker or any combination of  
that speaker and special software.
* If you're using Windows 95 and if the volume is turned up and you  
still hear no sounds, something may be wrong with your sound board   
installation. Check to see that the sound board drivers and necessary   
Windows drivers are installed correctly and reinstall if necessary.


Sound breaks up

If sound plays, but the audio breaks up or skips, this is usually an indication that the 
CD-ROM drive does not fully meet the MPC Level 2 specification for the Data Transfer Rate. 
The MPC 2 specification states that the CD-ROM drive needs to be capable of transferring 
data at a rate of 300 K (kilobytes) per second while using 60% or less of the CPU. 
You can continue to use your CD-ROM drive to run Bookshelf but will continue to experience 
this choppiness in audio and animation clips.


Sounds are cut off

If sounds are cut off, this may be due to other sound-producing programs you have running. 
Your computer can play only one sound at a time, therefore other applications that produce 
sounds can interrupt the sounds in Bookshelf. Some sound-producing programs can take over 
the audio capability and prevent other Windows programs from being able to make sounds. 
If you suspect you have such a program, do not run it at the same time as Bookshelf.


TROUBLESHOOTING CD-ROM PROBLEMS

Do not remove the Bookshelf compact disc from your CD-ROM drive while running Bookshelf. 
If Bookshelf cannot find the data files it needs to run, you will see a message prompting 
you to correct the problem. 

TROUBLESHOOTING PRINTING PROBLEMS

Printers differ in their ability to use fonts, graphics, spacing, alignment and 
character formats. The appearance of your printed document can vary greatly from 
printer to printer. The way your document looks depends on which formats you assign 
and which formats your printer can print. If you encounter problems when printing from 
Bookshelf, such as no printout, low print quality or erratic text being printed,
there are several ways to troubleshoot or correct the problem. The following topics 
provide basic information about solving problems when printing from Microsoft Bookshelf. 
Sections specific to Windows 95 are identified.

Note: if the printer displays a message or an error indicator, see your printer manual 
for information about how to correct the problem.

Printer does not print at all

When a printer will not print at all, the cause is often a simple mechanical problem; that is, 
the printer may be off-line, or not connected to the computer.
* Check that the printer is plugged in and turned on.
* Check that the correct port is specified for your printer. 
* Make sure that you have the correct cable for your printer and that    
  the cable is connected properly.
* In Windows 95, check your printer setup: click Start, Settings, and then Printers. 
  Verify the printer information displayed.


Print quality is poor

If print quality is poor or "garbled", try one or more of the following steps to 
solve this problem. Try printing after each step before attempting the next one.
1. Copy the text you wish to print to a word processor such as  
   Microsoft Word for Windows and print from that program. Printing from 
   a word-processing program may, in some cases, produce better quality print-outs
   than printing directly from Bookshelf.
2. Reset the printer; turn it off and on again.
3. Reinstall the printer driver.
4. In Windows 95, check the printer setup: click Start, Settings, and then Printers.
5. Verify the printer information displayed.
6. If you have a serial printer, ensure that the baud rate and printer
   parameters are set to the manufacturer's specifications. (Decreasing the 
   baud rate may solve the problem.) 

To check the serial com port settings in Windows 95: click Start, 
Settings, and then Control Panel. In the Control panel, click the 
System icon, and then the Device Manager tab. Verify the Port settings.

To check the serial com port settings in Windows 3.1: double-click on 
Control Panel, Select Ports, Choose the Com Port that you need,
click the Settings... button, set the appropriate baud rate


Printing Tips

The following tips may help you with printing problems
* Many printers emulate industry-standard printers such as the Epson LQ, IBM Proprinter,
  or Hewlett-Packard LaserJet series. Consult your printer manual to see if your printer 
  supports an emulation. If it does, install the driver for the printer it emulates in the
  Control Panel.
* If you have purchased a printer model that has not been on the market for very long, 
  your dealer or manufacturer may have a Windows printer driver for your printer. 


* If you have problems printing in Windows 95, try the Generic/Text Only
printer driver. To do so, follow these steps:
1. Click the Start button, point to Settings, then click Printers.
2. Double-click the Add Printer icon and follow the instructions in the
   Add Printer Wizard to install the Generic/Text Only printer driver.
3. Use the right mouse button to click the Generic/Text Only printer
4. Click Set As Default from the menu.
5. Try to print from your application with this driver.



TROUBLESHOOTING VIDEO-DISPLAY PROBLEMS

If you are having display problems, try doing the following:

* Close down other programs to ensure you have enough memory.
* Switch to a driver supplied by Windows 95 or Windows NT.
* Change to a different display mode. An alternative to using a different driver is to change
  your video mode to a standard video mode such as 640x480 resolution with 256 colours.

For details on how to change drivers or switch to a different display mode, see your Windows
documentation.

S3 Video Cards

For problems with S3 video cards, please contact S3 via the following methods:

	BBS + 408 654 5676
	http://www.s3.com/


====================================================================================================
MEDIA CREDIT CORRECTIONS
There are several audio clips that are missing credit strings in the product. These are listed below:

Media: Bach, Johann Sebastian: Cantata "Ein feste Burg ist unser Gott",  BWV 80, 
performed by the Hungarian Radio Chorus and Failoni Chamber Orchestra, Budapest; 
Credits: (Cat.#8.550642) (p) Naxos of America. All rights reserved. 
Media: Beethoven, Ludwig van: Symphony No 8 in F Major, Op 93, Allegro 
vivace e con brio, performed by Zagreb Philharmonic;
Credits: (Cat.#8.550178) (p) 1988 Pacific Music Co., Ltd, Naxos of America.  All rights reserved.
Media: Caruso, Enrico: "Vesti la Giubba" (from "Pagliacci" by Leoncavallo);
Credits: Furnished courtesy of BMG Classics.
Media: Mozart, Wolfgang Amadeus: Symphony No 40 in G Minor, K 550, Molto allegro, performed by 
Capella Istropolitana;
Credits: (Cat.#8.550164) (p) 1988 Pacific Music Co., Ltd, Naxos of America. All rights reserved.
Media: Tchaikovsky, Peter Il'yich: "Swan Lake", Act 1, "The Flight of Swans" performed by 
Czech-Slovak Radio Symphony Orchestra, Ondrej Lenard conducting;
Credits: (Cat.#8.550246-247) (p) 1990 HNH International Ltd, Naxos of America.  All rights reserved.
Media: Brahms, Johannes: "II Poco Allegretto" (from Symphony  No 3, performed by 
Chicago Symphony Orchestra with James Levine conducting;
Credits: (p) 1977 Furnished courtesy of BMG Classics.
Media: Bizet, Georges: "Toreador Song" (from "Carmen")  performed by Boston Pops 
Orchestra with Arthur Fiedler conducting;
Credits: Furnished courtesy of BMG Classics.
Media: Copland, Aaron: "Hoedown" (from "Rodeo") performed by Boston Pops Orchestra with 
Arthur Fiedler conducting;
Credits: Furnished courtesy of BMG Classics.
Media: Schubert, Franz:  String Quintet in C Major, D 956, Op 163, Allegro ma non troppo, performed by 
Ensemble Villa Musica;
Credits: (Cat.#8.550388) (p) 1991 HNH International Ltd, Naxos of America. All rights reserved.


