WEBVTT FILE

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[TV static drones]

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Downloaded from
YTS.MX

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[bright tone]

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Official YIFY movies site:
YTS.MX

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[indistinct chatter]

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What are you
wearing right now?

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What am I wearing?

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Oh, it's--

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I know.
I still got to support.

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Ugh.

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It's my Superman moment
right now.

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A lot of people stop me
when I'm wearing this shirt,

13
00:00:33.825 --> 00:00:35.660
and they go, oh, my God,
that's so cool!

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MoviePass, we remember them.

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Whatever happened
to those guys?

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<i>[hip-hop music]</i>

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<i>If you're anything like me,</i>

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you wish you had seen
all those movies

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that everyone's talking about.

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<i>Well, there's one
red-hot company that gets it.</i>

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<i>MoviePass.</i>

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<i>- MoviePass.
- MoviePass.</i>

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<i>The popular
movie-ticket app.</i>

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This is a MoviePass card.

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This was my best friend
for quite a while.

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<i>MoviePass,
a subscription service.</i>

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The Netflix
for the movie theaters.

28
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<i>It sounded like a dream.</i>

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<i>You pay a monthly fee,</i>

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<i>and you can go to the movies
every single day.</i>

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<i>What are you waiting for?</i>

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<i>Get your movie on
with MoviePass.</i>

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<i>MoviePass's CEO Mitch Lowe
and Ted Farnsworth.</i>

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Look at this
incredible growth.

35
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<i>We thought
this could reinvigorate</i>

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the moviegoing business.

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Any movie, any theater,
any day--that was me.

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<i>MoviePass has been
very successful</i>

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<i>in bringing more people
to the theaters.</i>

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This is getting
millions of users.

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<i>A year ago,
a lot of people didn't know</i>

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<i>what MoviePass was.</i>

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<i>It's become such a big thing.
My mom has MoviePass.</i>

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MoviePass is
the fastest-growing company

45
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<i>ever in the history of media,
and the stock shot up.</i>

46
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We were worth
$80 million-plus.

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He'd just spend, spend,
spend, spend, spend.

48
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<i>Going to Coachella,</i>

49
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<i>partying with Big Boi
and John Travolta.</i>

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<i>Fifty fucking Cent!</i>

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<i>It is an endless list of,</i>

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oh, my God,
what is happening here?

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They burned
through $250 million.

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Whoa, whoa. Wait, wait.
Whoa, whoa.

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We're the hottest brand out
there going for the last year.

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I mean, he gave me
big-pimpin' vibes.

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He said, everyone's
going to be rich.

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At that point,
everything was possible.

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They were on this gravy train
to greatness.

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What they did
is definitely illegal.

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It is theft,
and he actually got arrested.

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Karma's a bitch.

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<i>My first moviegoing
experience was "Psycho."</i>

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[screaming]

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<i>My aunt had
an old El Camino,</i>

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<i>and she would take us all
to the drive-in.</i>

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And we would hide
under a blanket in the back

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so she didn't have to also pay
the 25 cents for us kids.

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And in that shower scene...

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we all jumped

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and hit our heads
on the ceiling of the car.

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<i>Movie theaters were slowly
but surely dying away,</i>

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<i>and I have been in
the business of entertainment</i>

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<i>for about 40 years.</i>

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You're in total control...

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<i>So many people said
that there was no way</i>

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<i>that Redbox could work,
that Netflix could work.</i>

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<i>Now, Mitch Lowe was part of
the founding team at Netflix.</i>

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Now MoviePass CEO--
that's the service

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that offers an unlimited
monthly subscription for fans

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to catch theater showings on
tens of thousands of screens.

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<i>You pay $39.95, and you go
to as many movies as you want.</i>

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<i>You used your iPhone or
Android app to pick the movie,</i>

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<i>the time, the theater.</i>

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<i>We activate a debit card
which we send you</i>

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<i>that gives you the money to
just walk up to the box office</i>

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<i>and pay for your ticket.</i>

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- You used to work at Netflix.
- Yes.

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Is that where you kind of
got all these ideas?

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Yeah, you know...

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The whole idea here

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is to build
a big subscription base...

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In the same way
Netflix reinvigorated

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the home, you know,
rental experience.

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<i>If MoviePass
could be successful,</i>

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<i>you could get people
back to the movie theater</i>

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<i>in that social environment,
on the big screen,</i>

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<i>with the big sound.</i>

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<i>I was really excited
that Mitch</i>

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<i>was the one
running the company.</i>

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If there's anyone that's going
to make this company work,

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it's going to be someone
like Mitch.

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<i>There was this real energy
around the brand.</i>

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<i>[upbeat rock music]</i>

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<i>I called my friend.</i>

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<i>I was like, you're never going
to believe where I got a job.</i>

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I was, like,
such a fangirl about it

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that it really did feel like
I was getting a job at Netflix

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<i>or I was getting a job
at Google or Facebook</i>

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<i>or any one of these,
like, big tech companies.</i>

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<i>We were at a WeWork,
so they, like,</i>

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showed me, like, the snacks
and the tap on the bar.

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<i>I was like,
wait, we're getting--</i>

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We can drink at work?

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So I was just like
a kid in a candy store.

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<i>MoviePass, funny enough,</i>

117
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<i>was my first
actual engineering job.</i>

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They were the first company
to, like, actually give me,

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like, an offer.

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So it was the start
of my engineering career,

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which is pretty crazy.

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<i>That first day, like,
really set the stage for,</i>

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I'm working with people
who genuinely care

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and love what they do,
and especially Stacy, right?

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<i>Oh, man, he loved it.</i>

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<i>Everybody loved
going to the movies,</i>

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and we made moviegoing
easier, right?

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We brought people
back to the movies.

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<i>Before MoviePass,</i>

130
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<i>I was the vice president
of marketing at Miramax,</i>

131
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<i>and I had worked on "Scream,"</i>

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<i>"Trainspotting," "The Crow."</i>

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I remember being
walked around

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and introduced to the team.

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<i>And, you know, we were
spearheaded by Mitch.</i>

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<i>And I thought that he was
a pretty compelling person,</i>

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<i>you know,
a bit of a visionary.</i>

138
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<i>And our vision at the time--
we wanted to build</i>

139
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<i>a large subscriber base
of movie lovers,</i>

140
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but to do any kind of
all-you-can-eat subscription,

141
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you know, you need
a lot of money.

142
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<i>MoviePass was hovering
around 20,000 subscribers.</i>

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<i>We're just treading water,</i>

144
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<i>and the money well
had dried up.</i>

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[person shivering]

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We needed a lot more money.

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<i>I was able to raise
a little bit here,</i>

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a little bit there
from high-net-worth believers.

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I've got ties with a number
of the folks

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who were very early
at Netflix.

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And Mitch knows his stuff.

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<i>The idea that streaming
was going to destroy theaters</i>

153
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<i>was worrisome to me.</i>

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I thought
that we should play a role

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in trying to change that.

156
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<i>I was at Facebook
from 2005 to 2010</i>

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<i>as general counsel</i>

158
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<i>and vice president
of corporate development</i>

159
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<i>and chief privacy officer</i>

160
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<i>and left to run
for attorney general.</i>

161
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<i>I lost the Democratic primary</i>

162
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to this up-and-comer
named Kamala Harris,

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who you may have heard of.

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<i>I was involved in MoviePass,</i>

165
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<i>but I knew that user growth
was critical.</i>

166
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<i>I talked to Mitch.</i>

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He said that he'd had
some conversations

168
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with this guy Ted Farnsworth

169
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<i>and that he had
some connections</i>

170
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<i>with folks
in New York finance circles,</i>

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<i>which would be,
you know, helpful.</i>

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<i>Ted was the CEO of HMNY.</i>

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<i>HMNY stands for
Helios and Matheson New York,</i>

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a small data-analytics company
focused mainly on IT.

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<i>He's extremely likeable,</i>

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the typical CEO/entrepreneur.

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They love to chat it up.
They love to be friendly.

178
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<i>And they go and take on
these companies,</i>

179
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<i>get people to really believe
in them.</i>

180
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<i>And he had a long history
of doing that</i>

181
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<i>in the beverage industry,
in the supplements industry.</i>

182
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<i>Ted has a great background
in finance</i>

183
00:07:34.579 --> 00:07:37.665
<i>and raising money,
PR and marketing.</i>

184
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It was kind of natural.

185
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<i>I knew that if Ted fell
in love with MoviePass,</i>

186
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<i>he would invest.</i>

187
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<i>So I went to meet him
and got to know him,</i>

188
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<i>thought he was
a super-smart guy.</i>

189
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<i>He said, I absolutely love
what you're doing.</i>

190
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<i>And he saw MoviePass</i>

191
00:07:56.434 --> 00:07:58.269
<i>as something that could fit</i>

192
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<i>under that umbrella.</i>

193
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<i>[upbeat jazz music]</i>

194
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He's incredibly charming
and very much,

195
00:08:06.653 --> 00:08:09.155
you know, sort of knows
how to talk about the future

196
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<i>and, ultimately, showed
passion for the business.</i>

197
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<i>He was a little worried
about the business,</i>

198
00:08:18.456 --> 00:08:20.917
<i>especially the total user base.</i>

199
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<i>MoviePass had never gotten
beyond 20,000.</i>

200
00:08:25.672 --> 00:08:29.342
<i>And he said you needed
millions of subscribers.</i>

201
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20,000
was not going to cut it.

202
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<i>The deal that was put
on the table</i>

203
00:08:34.222 --> 00:08:36.099
<i>was tens
of millions of dollars,</i>

204
00:08:36.099 --> 00:08:38.601
which is more money than we'd
ever seen at one time, right?

205
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Which was very exciting

206
00:08:40.103 --> 00:08:43.523
but with such a big asterisk
next to it.

207
00:08:43.523 --> 00:08:46.484
<i>In order to get
$25 million in cash,</i>

208
00:08:46.484 --> 00:08:50.321
<i>we had to reach
100,000 new subs</i>

209
00:08:50.321 --> 00:08:52.157
within 6 months.

210
00:08:52.157 --> 00:08:55.035
<i>But it took 5 years</i>

211
00:08:55.035 --> 00:08:57.996
<i>to get the 20,000 members
that we had.</i>

212
00:08:57.996 --> 00:09:01.666
So we didn't know
if there's a way to do it.

213
00:09:03.001 --> 00:09:06.713
<i>We explained the various
pricing models we had tested.</i>

214
00:09:06.713 --> 00:09:09.132
<i>And he asked us, what's
the one you think is the best?</i>

215
00:09:09.132 --> 00:09:12.677
<i>And we said, $14.95,
2 movies a month.</i>

216
00:09:12.677 --> 00:09:15.472
But we're worried about
how much it's going to cost

217
00:09:15.472 --> 00:09:18.850
to market and, you know,
get people to try it.

218
00:09:18.850 --> 00:09:21.853
He said, no, what
you need to do is,

219
00:09:21.853 --> 00:09:24.147
you need to make
it so attractive

220
00:09:24.147 --> 00:09:26.733
that you don't need to spend
money on advertising.

221
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And I thought, okay,
let's give this a shot.

222
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<i>MoviePass dropped
their prices...</i>

223
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<i>to $10 a month.</i>

224
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[all cheering, screaming]

225
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<i>MoviePass is now promising</i>

226
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<i>a month's worth
of movie tickets</i>

227
00:09:47.420 --> 00:09:48.713
<i>for about the cost</i>

228
00:09:48.713 --> 00:09:50.090
<i>of a single admission.</i>

229
00:09:50.090 --> 00:09:52.133
<i>- Ten bucks a month.
- It's a heck of a deal.</i>

230
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[all cheering]

231
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<i>I showed up to work.</i>

232
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All I can just remember
is just all of our queues

233
00:09:59.099 --> 00:10:00.141
being in the red.

234
00:10:00.141 --> 00:10:02.852
Everyone wants to sign up.
Everyone wants a card.

235
00:10:02.852 --> 00:10:04.813
When can I start using it?

236
00:10:04.813 --> 00:10:06.523
And so, like,
we got bombarded.

237
00:10:06.523 --> 00:10:11.403
<i>♪ ♪</i>

238
00:10:11.403 --> 00:10:13.405
<i>You could look down
for an hour</i>

239
00:10:13.405 --> 00:10:16.408
<i>and see the customer number
increase by 20,000 people.</i>

240
00:10:16.408 --> 00:10:17.992
I mean, it was remarkable.

241
00:10:17.992 --> 00:10:20.286
<i>♪ ♪</i>

242
00:10:20.286 --> 00:10:22.497
You have incredible demand.

243
00:10:22.497 --> 00:10:23.873
People love this.

244
00:10:25.000 --> 00:10:27.002
<i>Their website
was crashing all day</i>

245
00:10:27.002 --> 00:10:30.839
<i>from sheer volume of people
trying to go and visit it.</i>

246
00:10:30.839 --> 00:10:33.008
<i>You went from $40 a month</i>

247
00:10:33.008 --> 00:10:34.509
to $9.95.

248
00:10:34.509 --> 00:10:35.427
What happened?

249
00:10:35.427 --> 00:10:38.138
This is the whole idea--
to get attention.

250
00:10:38.138 --> 00:10:40.890
[laughing]

251
00:10:43.768 --> 00:10:46.104
<i>We thought
it was going to take</i>

252
00:10:46.104 --> 00:10:50.066
<i>about a year to reach
100,000 new subscribers.</i>

253
00:10:50.066 --> 00:10:53.153
But all of a sudden,
we got 100,000 people

254
00:10:53.153 --> 00:10:55.113
<i>in 48 hours</i>

255
00:10:55.113 --> 00:10:58.575
<i>and then another 75,000,
like, the next day.</i>

256
00:10:58.575 --> 00:11:00.201
[phone ringing]

257
00:11:00.201 --> 00:11:02.203
I remember Stacy
calling me and saying,

258
00:11:02.203 --> 00:11:05.331
shit, how are we going
to send out that many cards?

259
00:11:05.331 --> 00:11:07.250
We only have 50,000 cards.

260
00:11:07.250 --> 00:11:10.337
<i>And those cards
weren't easy to make.</i>

261
00:11:10.337 --> 00:11:14.966
<i>You know, they are real
Mastercard debit cards.</i>

262
00:11:14.966 --> 00:11:18.803
<i>I was like, okay,
turn this promotion off</i>

263
00:11:18.803 --> 00:11:21.848
<i>so that we could order
more cards.</i>

264
00:11:21.848 --> 00:11:24.142
We need to pump
the brakes a little bit

265
00:11:24.142 --> 00:11:27.520
to make sure we didn't have
a run on too many people

266
00:11:27.520 --> 00:11:29.898
that we couldn't manage it.

267
00:11:29.898 --> 00:11:34.402
<i>I asked Stacy, how
in the world do we get cards?</i>

268
00:11:34.402 --> 00:11:36.821
<i>We have to hire a Brinks truck</i>

269
00:11:36.821 --> 00:11:39.908
<i>to bring a big truckload
of them</i>

270
00:11:39.908 --> 00:11:41.868
<i>to a new facility in LA.</i>

271
00:11:41.868 --> 00:11:44.913
<i>That's the only way we're
going to be able to catch up.</i>

272
00:11:44.913 --> 00:11:46.331
It was not sustainable.

273
00:11:46.331 --> 00:11:50.669
<i>I said to Mitch,
we can't do this every week.</i>

274
00:11:50.669 --> 00:11:53.129
And he said,
no, this is great.

275
00:11:53.129 --> 00:11:55.590
Keep it going.
Let's try and figure it out.

276
00:11:55.590 --> 00:11:58.551
<i>[upbeat music]</i>

277
00:11:58.551 --> 00:12:01.346
<i>♪ ♪</i>

278
00:12:01.346 --> 00:12:04.557
<i>All I did was check
my mail every single day</i>

279
00:12:04.557 --> 00:12:06.017
<i>for my MoviePass.</i>

280
00:12:06.017 --> 00:12:08.770
The second I got my MoviePass,
I didn't think twice.

281
00:12:08.770 --> 00:12:12.190
I went from my mailbox
right to the movie theater.

282
00:12:12.190 --> 00:12:13.733
<i>Today is awesome.</i>

283
00:12:13.733 --> 00:12:15.902
Why?, you ask.

284
00:12:15.902 --> 00:12:18.405
My MoviePass card showed up.

285
00:12:18.405 --> 00:12:21.866
One movie a day every
single day with the pass.

286
00:12:21.866 --> 00:12:23.618
<i>I'm telling you,
this is the truth.</i>

287
00:12:23.618 --> 00:12:25.370
That's insane!

288
00:12:25.370 --> 00:12:26.705
<i>The hottest startup</i>

289
00:12:26.705 --> 00:12:28.206
<i>to disrupt Hollywood
since Netflix</i>

290
00:12:28.206 --> 00:12:30.542
<i>is getting rave reviews
from moviegoers.</i>

291
00:12:30.542 --> 00:12:31.710
<i>I'd watch a lot of movies.</i>

292
00:12:31.710 --> 00:12:33.169
I'd watch a movie twice now.

293
00:12:33.169 --> 00:12:34.587
I think I'm going
to invest in that.

294
00:12:34.587 --> 00:12:38.258
<i>Going to the movie theater,
there's nothing like it.</i>

295
00:12:38.258 --> 00:12:40.969
<i>♪ ♪</i>

296
00:12:40.969 --> 00:12:43.054
<i>It was a Saturday afternoon,</i>

297
00:12:43.054 --> 00:12:45.557
<i>and I went
to the movie theater.</i>

298
00:12:45.557 --> 00:12:49.352
And I see the person to my
left get out a MoviePass card.

299
00:12:49.352 --> 00:12:52.731
And I see two people here
get out a MoviePass card.

300
00:12:52.731 --> 00:12:54.774
And I see people over there,

301
00:12:54.774 --> 00:12:57.152
and they all have
MoviePass cards.

302
00:12:57.152 --> 00:13:00.488
<i>♪ ♪</i>

303
00:13:00.488 --> 00:13:02.615
<i>It was exciting to see
people with the cards,</i>

304
00:13:02.615 --> 00:13:03.783
<i>like, in the wild.</i>

305
00:13:03.783 --> 00:13:05.702
It felt like
I had, like, a secret.

306
00:13:05.702 --> 00:13:09.789
It was like, they don't know
I work at MoviePass.

307
00:13:09.789 --> 00:13:11.541
<i>There was more
than one occasion</i>

308
00:13:11.541 --> 00:13:13.710
<i>where someone's MoviePass card
wasn't working at the theater,</i>

309
00:13:13.710 --> 00:13:16.046
and I was like,
can I please help you?

310
00:13:16.046 --> 00:13:17.839
Like, I actually work there.

311
00:13:17.839 --> 00:13:20.425
I troubleshooted
whatever the issue was.

312
00:13:21.926 --> 00:13:25.096
<i>When we saw the growth,
I mean, I was blown away,</i>

313
00:13:25.096 --> 00:13:27.432
and I was excited
to see the promise

314
00:13:27.432 --> 00:13:29.601
of the model validated.

315
00:13:31.019 --> 00:13:34.689
<i>Ted's team began marketing
it extraordinarily well.</i>

316
00:13:34.689 --> 00:13:38.943
<i>♪ ♪</i>

317
00:13:38.943 --> 00:13:40.695
I always tell Mitch,
it's like we're doing

318
00:13:40.695 --> 00:13:42.113
social re-engineering.

319
00:13:42.113 --> 00:13:44.741
<i>We're taking people
back to the theater.</i>

320
00:13:44.741 --> 00:13:46.284
<i>I'm seeing viral growth.</i>

321
00:13:46.284 --> 00:13:48.661
I'm seeing no need
for paid marketing.

322
00:13:48.661 --> 00:13:52.499
<i>♪ ♪</i>

323
00:13:52.499 --> 00:13:54.334
The word of mouth
is so strong.

324
00:13:54.334 --> 00:13:57.420
<i>♪ ♪</i>

325
00:13:59.923 --> 00:14:02.384
<i>Making MoviePass a household
name was absolutely</i>

326
00:14:02.384 --> 00:14:04.928
<i>one of those things
that we were starting to see</i>

327
00:14:04.928 --> 00:14:06.888
<i>actually happen.</i>

328
00:14:06.888 --> 00:14:08.264
<i>We're, at that time,</i>

329
00:14:08.264 --> 00:14:11.309
<i>the fastest-growing
subscription company</i>

330
00:14:11.309 --> 00:14:13.770
since Spotify.

331
00:14:13.770 --> 00:14:15.855
<i>There was
a retirement community,</i>

332
00:14:15.855 --> 00:14:18.149
<i>The Villages down in Florida,</i>

333
00:14:18.149 --> 00:14:22.362
that actually has a network
of movie theaters.

334
00:14:22.362 --> 00:14:26.032
<i>And I swear, every single
retired person in The Villages</i>

335
00:14:26.032 --> 00:14:27.951
<i>had a MoviePass card.</i>

336
00:14:29.160 --> 00:14:32.831
A guy blamed his, like,
divorce with his wife

337
00:14:32.831 --> 00:14:36.710
on the fact that he loved
using MoviePass so much.

338
00:14:36.710 --> 00:14:41.297
So there were definitely some,
like, wacky, weird complaints.

339
00:14:41.297 --> 00:14:43.883
<i>And just like that, you went
from 20,000 subscribers</i>

340
00:14:43.883 --> 00:14:45.510
<i>to 600,000.</i>

341
00:14:45.510 --> 00:14:47.512
<i>Has it gone up more than that?
That was the end of October.</i>

342
00:14:47.512 --> 00:14:50.181
<i>Oh, yeah, it goes up
every day, you know.</i>

343
00:14:50.181 --> 00:14:52.350
<i>Because of Ted's good idea,</i>

344
00:14:52.350 --> 00:14:56.688
<i>we were getting 100 million
in PR and marketing value</i>

345
00:14:56.688 --> 00:14:59.399
<i>and probably more each month.</i>

346
00:14:59.399 --> 00:15:01.401
That made me want
to continue working.

347
00:15:01.401 --> 00:15:05.196
That made me want to focus on
my work and do well, you know.

348
00:15:05.196 --> 00:15:07.365
But while the phenomenon
is going on out there,

349
00:15:07.365 --> 00:15:10.702
you're just kind of,
like, blind to it

350
00:15:10.702 --> 00:15:13.830
until we reached
the million mark.

351
00:15:13.830 --> 00:15:17.042
And I knew that
was happening because I had

352
00:15:17.042 --> 00:15:19.002
friends and family
who were like,

353
00:15:19.002 --> 00:15:20.712
did you hear about MoviePass?

354
00:15:20.712 --> 00:15:22.297
I'm like, I work there.
You know?

355
00:15:22.297 --> 00:15:24.424
They're like, you do?
I'm like, yeah, I do.

356
00:15:24.424 --> 00:15:27.552
I had a cousin. She's like,
I love your product.

357
00:15:27.552 --> 00:15:29.929
Oh, my God, me and my
boyfriend go all the time.

358
00:15:29.929 --> 00:15:33.558
Like, damn, we're a lot bigger
than I knew.

359
00:15:33.558 --> 00:15:34.809
We were signing up

360
00:15:34.809 --> 00:15:38.229
a quarter of a million
new subs every month.

361
00:15:38.229 --> 00:15:42.650
<i>It has hit
1.5 million subscribers.</i>

362
00:15:42.650 --> 00:15:46.196
<i>Mitch and Ted had a goal
based on this trajectory</i>

363
00:15:46.196 --> 00:15:49.240
<i>that they wanted to get
to 5 million customers.</i>

364
00:15:49.240 --> 00:15:50.867
<i>I was like, why are
you running so fast?</i>

365
00:15:50.867 --> 00:15:52.327
You're out in front of--

366
00:15:52.327 --> 00:15:55.580
Just put it on pause
and catch our breath.

367
00:15:55.580 --> 00:15:59.292
<i>They would push back and say,
we know what we're doing.</i>

368
00:15:59.292 --> 00:16:01.294
We got this.

369
00:16:01.294 --> 00:16:03.505
<i>Our plan was never
to have a price point</i>

370
00:16:03.505 --> 00:16:05.173
that's promotional forever.

371
00:16:05.173 --> 00:16:06.925
I think that's
where the business got

372
00:16:06.925 --> 00:16:08.385
into a tricky place.

373
00:16:09.969 --> 00:16:12.555
<i>In my conversations
with Mitch and Ted,</i>

374
00:16:12.555 --> 00:16:14.432
<i>I told them, I said,</i>

375
00:16:14.432 --> 00:16:16.601
<i>we're kind of learning
how to build the plane</i>

376
00:16:16.601 --> 00:16:18.186
<i>in mid-flight</i>

377
00:16:18.186 --> 00:16:21.690
<i>and changing it
from a crop duster</i>

378
00:16:21.690 --> 00:16:25.443
<i>to a 747 that can handle
large volumes of people.</i>

379
00:16:25.443 --> 00:16:29.614
We were not prepared
to keep running at that pace.

380
00:16:29.614 --> 00:16:31.116
<i>I would hear</i>

381
00:16:31.116 --> 00:16:33.535
<i>that Stacy would have
those conversations,</i>

382
00:16:33.535 --> 00:16:36.371
you know, at the bar
after work or offsite,

383
00:16:36.371 --> 00:16:41.001
<i>telling a few of the employees
that this would never work.</i>

384
00:16:41.001 --> 00:16:43.253
He did kind of pull up,
like, a pitch deck

385
00:16:43.253 --> 00:16:45.922
<i>of kind of what he saw
the growth trajectory</i>

386
00:16:45.922 --> 00:16:47.382
<i>of MoviePass looking like.</i>

387
00:16:47.382 --> 00:16:50.510
He just wasn't being
a constructive member

388
00:16:50.510 --> 00:16:51.886
of the team.

389
00:16:51.886 --> 00:16:53.805
I immediately
kind of perceived

390
00:16:53.805 --> 00:16:56.975
that Stacy was
this impressive person

391
00:16:56.975 --> 00:16:59.686
that I had no clue
how he kind of fit

392
00:16:59.686 --> 00:17:01.396
into the landscape
of MoviePass.

393
00:17:01.396 --> 00:17:03.189
A lot of times when
they talk about MoviePass,

394
00:17:03.189 --> 00:17:06.317
you usually get a picture
of Mitch and Ted.

395
00:17:07.944 --> 00:17:10.780
<i>And that was, like, the thing
that was, like, the spread</i>

396
00:17:10.780 --> 00:17:13.366
<i>to the media, right?</i>

397
00:17:13.366 --> 00:17:18.872
MoviePass founders,
Mitch and Ted.

398
00:17:18.872 --> 00:17:21.082
But that's definitely
not the case.

399
00:17:21.082 --> 00:17:24.210
<i>That's Stacy and Hamet.</i>

400
00:17:24.210 --> 00:17:27.088
<i>Stacy and Hamet had built
this company</i>

401
00:17:27.088 --> 00:17:29.174
from the ground up since 2011.

402
00:17:29.174 --> 00:17:32.135
And when it finally...

403
00:17:32.135 --> 00:17:36.181
found its groove
with pop culture,

404
00:17:36.181 --> 00:17:38.850
it had already been taken over
by two men,

405
00:17:38.850 --> 00:17:42.228
<i>Mitch Lowe and Ted Farnsworth.</i>

406
00:17:42.228 --> 00:17:43.855
<i>Which is funny, right?</i>

407
00:17:43.855 --> 00:17:45.940
<i>You start thinking
about it, right?</i>

408
00:17:45.940 --> 00:17:47.525
Like, two Black guys
come up with an app.

409
00:17:47.525 --> 00:17:50.403
They don't get any credit,
but the two white guys do.

410
00:17:50.403 --> 00:17:52.822
[sighs]

411
00:17:52.822 --> 00:17:54.949
<i>It was hard.</i>

412
00:17:54.949 --> 00:17:59.537
All of this
was part of a bigger story.

413
00:18:08.463 --> 00:18:11.883
<i>I grew up in Houston, Texas...</i>

414
00:18:11.883 --> 00:18:13.551
<i>born and raised.</i>

415
00:18:13.551 --> 00:18:16.388
<i>And, you know, I think
that it was really simple.</i>

416
00:18:16.388 --> 00:18:20.058
Treat others how you'd want
to be treated and love God.

417
00:18:20.058 --> 00:18:23.311
<i>[soft music]</i>

418
00:18:23.311 --> 00:18:25.480
<i>♪ ♪</i>

419
00:18:25.480 --> 00:18:28.900
<i>One day, I went to see
"Blade Runner."</i>

420
00:18:30.819 --> 00:18:32.946
<i>[dramatic music]</i>

421
00:18:32.946 --> 00:18:35.740
<i>I'd never seen
anything like that.</i>

422
00:18:35.740 --> 00:18:37.409
<i>And all I knew is,</i>

423
00:18:37.409 --> 00:18:40.328
whatever that is,
I want to do that.

424
00:18:42.080 --> 00:18:44.207
<i>I graduated in 1985.</i>

425
00:18:44.207 --> 00:18:46.751
<i>I went out to LA.</i>

426
00:18:46.751 --> 00:18:50.005
<i>And I would go on auditions.</i>

427
00:18:50.005 --> 00:18:53.591
This one particular one,
the line was--

428
00:18:53.591 --> 00:18:55.260
it's HBO. Can I curse?

429
00:18:55.260 --> 00:18:57.053
Yeah, you can say
whatever you want, really.

430
00:18:57.053 --> 00:18:58.388
[chuckles]
The line was,

431
00:18:58.388 --> 00:19:00.098
"Give me
your motherfucking money!"

432
00:19:00.098 --> 00:19:01.683
I kept screwing up the line.

433
00:19:01.683 --> 00:19:04.269
Yo, give me
the motherfucking car keys!

434
00:19:04.269 --> 00:19:05.937
Give me
your motherfucking car!

435
00:19:05.937 --> 00:19:07.188
Give me
your motherfucking money

436
00:19:07.188 --> 00:19:08.773
and the keys!

437
00:19:08.773 --> 00:19:10.608
And this white guy

438
00:19:10.608 --> 00:19:12.610
comes out from behind the tape
and says, no.

439
00:19:12.610 --> 00:19:15.530
See, you have to hold
your hand like this.

440
00:19:15.530 --> 00:19:17.699
And he's explaining to me
how to be a thug.

441
00:19:17.699 --> 00:19:19.159
And it was just--

442
00:19:19.159 --> 00:19:20.618
I just left.

443
00:19:20.618 --> 00:19:23.288
I was like,
this isn't going to work.

444
00:19:23.288 --> 00:19:26.416
<i>Music was always a part of me.</i>

445
00:19:26.416 --> 00:19:29.544
<i>I was actually
in a Rush cover band.</i>

446
00:19:29.544 --> 00:19:32.172
[Rush's "Spirit of the Radio"
playing]

447
00:19:32.172 --> 00:19:34.758
<i>One of my favorite
Rush songs to cover</i>

448
00:19:34.758 --> 00:19:37.469
<i>was "Spirit of the Radio."</i>

449
00:19:37.469 --> 00:19:40.805
both: ♪ Begin the day
with a friendly voice ♪

450
00:19:40.805 --> 00:19:44.559
♪ A companion unobtrusive ♪

451
00:19:44.559 --> 00:19:46.269
Anyway, so...

452
00:19:46.269 --> 00:19:48.188
<i>I got a call
from one of my friends.</i>

453
00:19:48.188 --> 00:19:49.856
<i>Motown was hiring.</i>

454
00:19:49.856 --> 00:19:52.150
- ♪ So we come ♪
- ♪ Oh, oh ♪

455
00:19:52.150 --> 00:19:56.196
♪ To the end of the road ♪

456
00:19:56.196 --> 00:19:57.489
<i>I worked my way up</i>

457
00:19:57.489 --> 00:19:59.324
<i>to product manager
for Boyz II Men.</i>

458
00:19:59.324 --> 00:20:02.327
<i>Their biggest hit single
was "End of the Road."</i>

459
00:20:02.327 --> 00:20:06.164
<i>Every high-school dance,
you put on Boyz II Men.</i>

460
00:20:06.164 --> 00:20:08.958
<i>They were like
the frickin' Beatles.</i>

461
00:20:11.336 --> 00:20:14.756
<i>When I was 25,
they hired me at Miramax,</i>

462
00:20:14.756 --> 00:20:17.884
<i>and I became the
vice president of marketing.</i>

463
00:20:17.884 --> 00:20:22.514
<i>I had grossed more than
$3 billion for studios.</i>

464
00:20:22.514 --> 00:20:25.183
<i>I was "Hollywood Reporter"
30 under 30.</i>

465
00:20:25.183 --> 00:20:27.936
It's like I didn't just fall
off the truck.

466
00:20:29.562 --> 00:20:32.774
<i>25 years ago,
I went to Sundance.</i>

467
00:20:32.774 --> 00:20:34.859
<i>I talked
to the head of the festival</i>

468
00:20:34.859 --> 00:20:38.613
<i>about helping them show
more films by people of color.</i>

469
00:20:38.613 --> 00:20:41.491
<i>They said if there were more
films that were good enough,</i>

470
00:20:41.491 --> 00:20:43.743
<i>they would show them.</i>

471
00:20:43.743 --> 00:20:45.995
That just wasn't
a good-enough answer.

472
00:20:45.995 --> 00:20:49.708
<i>So I ended up creating
the Urbanworld Film Festival.</i>

473
00:20:50.917 --> 00:20:55.005
<i>Our first festival was 1997.</i>

474
00:20:55.005 --> 00:20:56.631
<i>Today Urbanworld</i>

475
00:20:56.631 --> 00:21:00.135
<i>is one of the largest
festivals in the world.</i>

476
00:21:00.135 --> 00:21:02.220
<i>We premiered
more number-one films</i>

477
00:21:02.220 --> 00:21:04.556
<i>than any
North American festival.</i>

478
00:21:04.556 --> 00:21:06.391
<i>Such a big part
of my cinematic life.</i>

479
00:21:06.391 --> 00:21:11.104
It's the festival that
fostered what I'm doing now.

480
00:21:11.104 --> 00:21:13.064
<i>Stacy gave Black filmmakers,</i>

481
00:21:13.064 --> 00:21:15.483
filmmakers that appealed
to urban markets,

482
00:21:15.483 --> 00:21:18.403
Latino markets, a place to
actually exhibit their films,

483
00:21:18.403 --> 00:21:20.572
and that's something that
hadn't been done before.

484
00:21:20.572 --> 00:21:22.782
<i>With Urbanworld Film Festival,</i>

485
00:21:22.782 --> 00:21:24.159
he found a great niche.

486
00:21:24.159 --> 00:21:25.577
He understood,

487
00:21:25.577 --> 00:21:28.955
find that customer, because
all you need is one niche.

488
00:21:28.955 --> 00:21:30.582
And those people,

489
00:21:30.582 --> 00:21:32.917
because they've been neglected
for so long,

490
00:21:32.917 --> 00:21:37.464
when they finally feel like
somebody just respects them,

491
00:21:37.464 --> 00:21:39.758
man, they're going to be
a customer forever.

492
00:21:39.758 --> 00:21:42.385
<i>There were a lot
of subscription models</i>

493
00:21:42.385 --> 00:21:44.220
<i>starting to be on the horizon,</i>

494
00:21:44.220 --> 00:21:46.598
<i>from Netflix to Pandora.</i>

495
00:21:46.598 --> 00:21:49.142
<i>And I thought,
can we make a subscription</i>

496
00:21:49.142 --> 00:21:50.435
<i>out of Urbanworld?</i>

497
00:21:50.435 --> 00:21:53.855
That was the origin
of MoviePass.

498
00:21:55.482 --> 00:21:58.777
<i>I went around for five years,</i>

499
00:21:58.777 --> 00:22:01.738
and I couldn't get anybody
to invest.

500
00:22:01.738 --> 00:22:05.241
<i>A friend of mine
who's a movie producer says,</i>

501
00:22:05.241 --> 00:22:07.327
<i>have you talked to Hamet Watt?</i>

502
00:22:07.327 --> 00:22:10.455
I think you and that brother
should talk.

503
00:22:10.455 --> 00:22:13.792
I was starting companies
and/or investing in companies.

504
00:22:13.792 --> 00:22:16.711
And that's all I've ever done
my whole career.

505
00:22:16.711 --> 00:22:19.005
<i>I got very excited
about the opportunity</i>

506
00:22:19.005 --> 00:22:20.674
<i>in the theatrical window</i>

507
00:22:20.674 --> 00:22:23.134
because I saw
that this was the part

508
00:22:23.134 --> 00:22:26.596
of the entertainment ecosystem
that innovated the least.

509
00:22:26.596 --> 00:22:28.306
<i>Stacy and I immediately</i>

510
00:22:28.306 --> 00:22:30.350
<i>were finishing
each other's sentences,</i>

511
00:22:30.350 --> 00:22:32.018
and we locked ourselves
in the room with whiteboards

512
00:22:32.018 --> 00:22:34.688
and started talking about
the world of subscription.

513
00:22:34.688 --> 00:22:36.439
We should do this.
We should do that.

514
00:22:36.439 --> 00:22:37.941
<i>We should do this.</i>

515
00:22:37.941 --> 00:22:40.402
<i>The next thing you know, we
were putting together a model</i>

516
00:22:40.402 --> 00:22:43.363
and a plan to build what we
were hoping would become

517
00:22:43.363 --> 00:22:46.157
the largest moviegoing
subscription business

518
00:22:46.157 --> 00:22:47.409
<i>ever conceived.</i>

519
00:22:47.409 --> 00:22:50.578
<i>[upbeat music]</i>

520
00:22:50.578 --> 00:22:52.580
<i>♪ ♪</i>

521
00:22:52.580 --> 00:22:56.084
Hamet said, I can raise
money for this in a month.

522
00:22:56.084 --> 00:22:58.503
I was like, yeah, right.

523
00:22:58.503 --> 00:23:00.797
And he said, if I can,
do we have a deal?

524
00:23:00.797 --> 00:23:02.048
Can we be partners?

525
00:23:02.048 --> 00:23:03.466
And I said, sure.

526
00:23:03.466 --> 00:23:07.721
So we raised $4 million
pretty early out of the gates.

527
00:23:10.015 --> 00:23:13.810
I remember the first hire
that we made at MoviePass.

528
00:23:13.810 --> 00:23:15.687
I remember sending the note,
welcome to MoviePass.

529
00:23:15.687 --> 00:23:18.398
And that was the first
of many hires that we made.

530
00:23:18.398 --> 00:23:22.485
<i>It was a really
family-oriented atmosphere.</i>

531
00:23:22.485 --> 00:23:24.070
<i>We had a lot of fun.</i>

532
00:23:24.070 --> 00:23:27.365
<i>And we knew that this
was a special company.</i>

533
00:23:27.365 --> 00:23:30.201
<i>Very first version
of MoviePass,</i>

534
00:23:30.201 --> 00:23:33.496
<i>we built through
movietickets.com.</i>

535
00:23:33.496 --> 00:23:35.790
<i>They were part owned by AMC.</i>

536
00:23:35.790 --> 00:23:38.960
<i>That allowed us
to access the tickets.</i>

537
00:23:38.960 --> 00:23:41.004
<i>Everybody loved it.</i>

538
00:23:41.004 --> 00:23:43.631
<i>And we did
the Fourth of July launch.</i>

539
00:23:43.631 --> 00:23:45.800
Here we go!
Here we go!

540
00:23:45.800 --> 00:23:48.386
<i>"Transformers,"
the Michael Bay film.</i>

541
00:23:48.386 --> 00:23:51.723
You're coming home,
old friend.

542
00:23:51.723 --> 00:23:54.267
We had all the press there.

543
00:23:54.267 --> 00:23:56.561
We showed them
how the product worked.

544
00:23:56.561 --> 00:23:58.063
<i>We started the screening,</i>

545
00:23:58.063 --> 00:24:01.399
<i>and the press agent
brought us out and says,</i>

546
00:24:01.399 --> 00:24:03.777
hey, guys,
something's happening.

547
00:24:03.777 --> 00:24:08.698
AMC is really upset
about this MoviePass thing.

548
00:24:09.908 --> 00:24:12.994
<i>AMC released
a statement saying,</i>

549
00:24:12.994 --> 00:24:15.997
<i>whatever this was, they were
not in support of it.</i>

550
00:24:15.997 --> 00:24:17.415
<i>Oh, my gosh.</i>

551
00:24:17.415 --> 00:24:20.752
The biggest player
in the industry is not happy.

552
00:24:20.752 --> 00:24:24.005
<i>We got a cease and desist
from AMC.</i>

553
00:24:24.005 --> 00:24:25.507
The music stopped.

554
00:24:25.507 --> 00:24:28.677
So we were literally born
on a Thursday,

555
00:24:28.677 --> 00:24:32.514
and we died on a Friday
before we ever even launched.

556
00:24:32.514 --> 00:24:34.057
<i>After you get shut down,</i>

557
00:24:34.057 --> 00:24:37.143
<i>you start to realize that you
need to be independent</i>

558
00:24:37.143 --> 00:24:39.771
<i>or as independent as possible.</i>

559
00:24:39.771 --> 00:24:41.606
The problem we needed
to solve at that time

560
00:24:41.606 --> 00:24:44.359
was just being able
to access tickets.

561
00:24:44.359 --> 00:24:46.569
Since the theaters
weren't allowing us

562
00:24:46.569 --> 00:24:47.987
to go through their system,

563
00:24:47.987 --> 00:24:50.615
<i>we had no way into doing
business with them</i>

564
00:24:50.615 --> 00:24:52.534
<i>unless we built
our own system.</i>

565
00:24:52.534 --> 00:24:55.745
That's when...

566
00:24:55.745 --> 00:24:59.749
the red card came to be born.

567
00:24:59.749 --> 00:25:01.459
<i>You would go to a theater</i>

568
00:25:01.459 --> 00:25:03.128
<i>where you wanted
to see a movie.</i>

569
00:25:03.128 --> 00:25:05.755
<i>You would look in the app,
pick a showtime.</i>

570
00:25:05.755 --> 00:25:08.008
<i>Your app would verify</i>

571
00:25:08.008 --> 00:25:10.135
<i>that you were actually
at the theater</i>

572
00:25:10.135 --> 00:25:11.720
<i>that you wanted a ticket at.</i>

573
00:25:11.720 --> 00:25:16.599
<i>And then it will load funds
to purchase a ticket.</i>

574
00:25:16.599 --> 00:25:18.018
At that time,
no one had figured out--

575
00:25:18.018 --> 00:25:20.103
And that's why we got a patent
granted on it.

576
00:25:20.103 --> 00:25:22.147
<i>No one had figured out
a way to do that,</i>

577
00:25:22.147 --> 00:25:24.149
<i>to use location services</i>

578
00:25:24.149 --> 00:25:25.984
<i>to authenticate</i>

579
00:25:25.984 --> 00:25:29.988
a presence in an environment
that would unlock access.

580
00:25:29.988 --> 00:25:33.992
<i>♪ ♪</i>

581
00:25:33.992 --> 00:25:37.829
<i>Stacy and Hamet
had solved the problem of,</i>

582
00:25:37.829 --> 00:25:40.623
how do we get access
to enough inventory?

583
00:25:40.623 --> 00:25:42.792
<i>That was the secret sauce
for me.</i>

584
00:25:42.792 --> 00:25:44.544
<i>I think Stacy had sent me one.</i>

585
00:25:44.544 --> 00:25:47.464
[laughs] And I tested it
to make sure that it worked.

586
00:25:47.464 --> 00:25:48.798
And it did.

587
00:25:48.798 --> 00:25:50.592
Like, I was able
to go to a theater

588
00:25:50.592 --> 00:25:53.553
and, you know, check in
on the app, drive the card.

589
00:25:53.553 --> 00:25:56.473
And, you know, that
was really why I'm like,

590
00:25:56.473 --> 00:25:58.141
oh, this can't go away.

591
00:25:58.141 --> 00:25:59.684
This is a great idea.

592
00:25:59.684 --> 00:26:02.312
<i>We were running out
of capital.</i>

593
00:26:02.312 --> 00:26:05.648
<i>Chris said, I really like what
you guys are trying to build.</i>

594
00:26:05.648 --> 00:26:07.525
And I'm going to give
you guys a million dollars

595
00:26:07.525 --> 00:26:09.694
to keep running the company.

596
00:26:09.694 --> 00:26:13.573
He, that day, wired
half a million dollars

597
00:26:13.573 --> 00:26:15.700
into our accounts.

598
00:26:15.700 --> 00:26:17.869
And I remember
saying to him,

599
00:26:17.869 --> 00:26:20.872
I said, Chris, if you come
into this deal,

600
00:26:20.872 --> 00:26:23.541
we're going to do
a fair deal with you

601
00:26:23.541 --> 00:26:26.544
in terms of the economics
that you'll get.

602
00:26:26.544 --> 00:26:29.422
But you'll also be
our partner.

603
00:26:29.422 --> 00:26:31.174
<i>The terms he gave us</i>

604
00:26:31.174 --> 00:26:35.512
<i>were actually more favorable
than what we had discussed.</i>

605
00:26:35.512 --> 00:26:38.765
And then Chris put
another investment in.

606
00:26:38.765 --> 00:26:41.810
That is really what gave us
the foundation

607
00:26:41.810 --> 00:26:43.770
to start to do a lot
of the stuff

608
00:26:43.770 --> 00:26:45.188
<i>that we ultimately did.</i>

609
00:26:45.188 --> 00:26:47.857
Stacy, first of all, how
exactly is this going to work?

610
00:26:47.857 --> 00:26:49.317
Pretty much
wherever you are,

611
00:26:49.317 --> 00:26:52.570
you're going to be able to go
to movies using MoviePass.

612
00:26:52.570 --> 00:26:55.240
<i>We had a product now
that no one could stop.</i>

613
00:26:57.117 --> 00:27:01.037
<i>I remember trying to make
an appeal to Gerry Lopez,</i>

614
00:27:01.037 --> 00:27:03.081
<i>the CEO of AMC.</i>

615
00:27:03.081 --> 00:27:05.250
<i>We needed to make money,
obviously,</i>

616
00:27:05.250 --> 00:27:06.501
<i>as a subscription service.</i>

617
00:27:06.501 --> 00:27:08.837
And part of that
was going to come

618
00:27:08.837 --> 00:27:11.923
<i>from a partnership
with theaters.</i>

619
00:27:11.923 --> 00:27:14.092
<i>The holy grail
is you got to get</i>

620
00:27:14.092 --> 00:27:15.760
<i>what we called
"butts in seats," right?</i>

621
00:27:15.760 --> 00:27:18.096
<i>You got to get people
to come to the theater.</i>

622
00:27:18.096 --> 00:27:19.931
What Stacy and Hamet
were presenting

623
00:27:19.931 --> 00:27:21.933
was a very innovative
and very different idea

624
00:27:21.933 --> 00:27:24.060
on how to drive people
to the movie theater.

625
00:27:24.060 --> 00:27:28.606
We said, we will improve
moviegoing by 60%.

626
00:27:28.606 --> 00:27:31.109
And if we do that,
all we want to do

627
00:27:31.109 --> 00:27:33.695
is participate
in some of that upside.

628
00:27:33.695 --> 00:27:36.448
Stacy and Hamet
did a fantastic job

629
00:27:36.448 --> 00:27:39.284
of teeing up a relationship
with AMC.

630
00:27:39.284 --> 00:27:40.285
They were visionaries,

631
00:27:40.285 --> 00:27:42.370
and they wanted to be
visionaries in the space.

632
00:27:42.370 --> 00:27:44.956
They knew that the historical
use of movie theaters

633
00:27:44.956 --> 00:27:46.958
was going to change
in radical ways.

634
00:27:46.958 --> 00:27:48.835
<i>Their thinking was clear.</i>

635
00:27:48.835 --> 00:27:51.588
<i>It complemented all
of our strategic direction.</i>

636
00:27:51.588 --> 00:27:53.798
Frankly, a no-brainer,
because if it works,

637
00:27:53.798 --> 00:27:56.551
we're going to want
to go national with it.

638
00:27:56.551 --> 00:27:59.095
<i>So, we ran
a double-blind survey</i>

639
00:27:59.095 --> 00:28:02.807
over a two-year period
at AMC exclusively.

640
00:28:02.807 --> 00:28:07.479
And we confirmed
there was 112% increase--

641
00:28:07.479 --> 00:28:08.813
I can still see that number--

642
00:28:08.813 --> 00:28:12.359
112% increase
in moviegoing behavior

643
00:28:12.359 --> 00:28:15.487
<i>after people joined MoviePass,</i>

644
00:28:15.487 --> 00:28:18.156
more than we had estimated.

645
00:28:18.156 --> 00:28:19.282
<i>It could work.</i>

646
00:28:19.282 --> 00:28:21.242
<i>The attendance curve
could be bent in such a way</i>

647
00:28:21.242 --> 00:28:23.203
<i>that you could get
incremental moviegoing.</i>

648
00:28:23.203 --> 00:28:25.163
This thing is a win-win-win
for the studios,

649
00:28:25.163 --> 00:28:27.248
the theater owners,
and the consumer.

650
00:28:28.750 --> 00:28:32.003
And Gerry agreed
to roll MoviePass out

651
00:28:32.003 --> 00:28:34.839
in partnership
with AMC nationwide.

652
00:28:34.839 --> 00:28:36.841
We were thrilled.

653
00:28:36.841 --> 00:28:38.802
The future was finally
going to happen.

654
00:28:38.802 --> 00:28:41.971
<i>[dramatic music]</i>

655
00:28:41.971 --> 00:28:44.599
<i>♪ ♪</i>

656
00:28:44.599 --> 00:28:47.852
<i>But Gerry made a decision
to move on</i>

657
00:28:47.852 --> 00:28:49.813
<i>to another company.</i>

658
00:28:49.813 --> 00:28:51.856
The new CEO was a guy
named Adam Aron,

659
00:28:51.856 --> 00:28:55.568
<i>who was just
far less receptive.</i>

660
00:28:55.568 --> 00:28:57.195
He gave us a hard no

661
00:28:57.195 --> 00:29:00.699
that he liked the idea
and believed in subscription,

662
00:29:00.699 --> 00:29:03.034
but said,
we'd rather do it ourselves.

663
00:29:03.034 --> 00:29:05.453
I didn't know
what we were going to do.

664
00:29:05.453 --> 00:29:08.123
I honestly was like,
we're done.

665
00:29:08.123 --> 00:29:11.918
<i>♪ ♪</i>

666
00:29:11.918 --> 00:29:14.212
<i>All of these investors
that were kind of looking</i>

667
00:29:14.212 --> 00:29:16.047
<i>like they were
about to come in,</i>

668
00:29:16.047 --> 00:29:18.049
<i>everybody started slowing down.</i>

669
00:29:18.049 --> 00:29:22.012
And it was, if theaters
won't invest in this concept

670
00:29:22.012 --> 00:29:24.639
and studios won't invest
in this concept,

671
00:29:24.639 --> 00:29:26.808
why should we?

672
00:29:26.808 --> 00:29:29.269
<i>It wasn't that we
weren't ringing on the doors.</i>

673
00:29:29.269 --> 00:29:32.397
<i>We knew everybody.
We had met with everyone.</i>

674
00:29:32.397 --> 00:29:34.065
<i>Of all of the industries</i>

675
00:29:34.065 --> 00:29:36.109
<i>I've ever spent time in
in my career,</i>

676
00:29:36.109 --> 00:29:38.611
I found moviegoing to be one
of the most insular, right?

677
00:29:38.611 --> 00:29:40.405
If you're not part
of the community,

678
00:29:40.405 --> 00:29:41.448
if you're not an insider,

679
00:29:41.448 --> 00:29:43.074
you're automatically
an outsider.

680
00:29:43.074 --> 00:29:44.826
Well, all industries
have a little bit of that.

681
00:29:44.826 --> 00:29:46.077
But in Hollywood,

682
00:29:46.077 --> 00:29:48.038
I found that that was probably
the worst of all.

683
00:29:48.038 --> 00:29:53.543
<i>♪ ♪</i>

684
00:29:53.543 --> 00:29:55.670
The cash burn
was still significant.

685
00:29:55.670 --> 00:29:57.964
And so I was providing
some more financing

686
00:29:57.964 --> 00:30:00.216
because I didn't want
to see it die.

687
00:30:00.216 --> 00:30:04.554
Somehow, Chris got connected
with Mitch.

688
00:30:04.554 --> 00:30:07.974
<i>Mitch was starting to suggest</i>

689
00:30:07.974 --> 00:30:12.687
that his involvement would help
unlock some more capital.

690
00:30:12.687 --> 00:30:14.814
Chris said,
I can't keep funding

691
00:30:14.814 --> 00:30:16.775
unless we make a change.

692
00:30:16.775 --> 00:30:21.613
And I'd like to bring in
Mitch Lowe as a CEO.

693
00:30:21.613 --> 00:30:22.989
<i>I got on a red-eye,</i>

694
00:30:22.989 --> 00:30:25.116
<i>and I flew out to have
the conversation in person</i>

695
00:30:25.116 --> 00:30:27.952
and to say, look,
this isn't working this way.

696
00:30:27.952 --> 00:30:31.456
We've got to go with Mitch
to kind of amplify

697
00:30:31.456 --> 00:30:34.000
some of the very good stuff
that we're doing.

698
00:30:34.000 --> 00:30:35.919
And I know you're not going
to be happy with that.

699
00:30:35.919 --> 00:30:37.295
But, you know,

700
00:30:37.295 --> 00:30:40.256
I think that you guys
could be good partners,

701
00:30:40.256 --> 00:30:42.717
but we need to put Mitch
in charge at this point

702
00:30:42.717 --> 00:30:46.137
and try to turbocharge
the operations here.

703
00:30:46.137 --> 00:30:50.975
He said, you can either
go with this, or I'm out.

704
00:30:50.975 --> 00:30:54.437
And I just didn't know
where we could find

705
00:30:54.437 --> 00:30:56.815
an ally that we had in Chris.

706
00:30:56.815 --> 00:30:58.692
I rolled with that decision,

707
00:30:58.692 --> 00:31:00.652
and that was a decision
that I made,

708
00:31:00.652 --> 00:31:02.904
to go in that direction.

709
00:31:02.904 --> 00:31:04.739
<i>Stacy still had a role.</i>

710
00:31:04.739 --> 00:31:06.408
I still had a role
on the board.

711
00:31:06.408 --> 00:31:09.494
And Mitch was going to be
some potentially new blood

712
00:31:09.494 --> 00:31:11.955
that might provide

713
00:31:11.955 --> 00:31:14.708
some gray hair and optics.

714
00:31:14.708 --> 00:31:16.167
Stacy and I were brothers

715
00:31:16.167 --> 00:31:17.919
in this journey
from the beginning.

716
00:31:17.919 --> 00:31:19.713
<i>There were some concerns</i>

717
00:31:19.713 --> 00:31:23.216
<i>that both he and I had
around Mitch.</i>

718
00:31:23.216 --> 00:31:25.635
When he joined,

719
00:31:25.635 --> 00:31:28.763
<i>the board structure changed.</i>

720
00:31:28.763 --> 00:31:31.141
<i>Hamet and I were two seats.</i>

721
00:31:31.141 --> 00:31:34.769
<i>Chris was a seat,
then Mitch was a seat,</i>

722
00:31:34.769 --> 00:31:37.981
<i>and then Chris
had another seat.</i>

723
00:31:37.981 --> 00:31:41.067
<i>So you had
this shift of power.</i>

724
00:31:42.444 --> 00:31:44.362
There were many times
that Stacy and I were talking

725
00:31:44.362 --> 00:31:46.781
to each other
about just keeping the faith

726
00:31:46.781 --> 00:31:48.700
and keeping on going.

727
00:31:48.700 --> 00:31:55.749
<i>♪ ♪</i>

728
00:31:55.749 --> 00:31:59.753
<i>If you have a white male</i>

729
00:31:59.753 --> 00:32:02.630
<i>with more gray hair,</i>

730
00:32:02.630 --> 00:32:07.302
that could inspire other
white males with white hair

731
00:32:07.302 --> 00:32:10.722
to be more comfortable
investing.

732
00:32:10.722 --> 00:32:12.766
It's a factor
that we considered

733
00:32:12.766 --> 00:32:15.727
through the entire
entrepreneurial journey.

734
00:32:17.187 --> 00:32:20.106
<i>The stats are pretty clear,
especially back then.</i>

735
00:32:20.106 --> 00:32:22.359
<i>Women and minorities</i>

736
00:32:22.359 --> 00:32:27.155
were only accessing 1% to 3%
of all venture capital.

737
00:32:27.155 --> 00:32:29.532
So that's
a pretty small number.

738
00:32:29.532 --> 00:32:33.244
And Hamet and I were
seasoned entrepreneurs

739
00:32:33.244 --> 00:32:36.331
and had been around and had
very successful track records.

740
00:32:36.331 --> 00:32:39.793
For Black founders,
Black entrepreneurs,

741
00:32:39.793 --> 00:32:42.545
no matter
what your business is,

742
00:32:42.545 --> 00:32:45.382
the access to capital...

743
00:32:45.382 --> 00:32:46.841
there's no equity.

744
00:32:46.841 --> 00:32:48.385
It's a challenge
for every entrepreneur,

745
00:32:48.385 --> 00:32:50.303
but it's much more
of a challenge

746
00:32:50.303 --> 00:32:53.431
<i>for Black entrepreneurs
than it is for anyone else.</i>

747
00:32:53.431 --> 00:32:57.977
There's certain stereotypes
that society has

748
00:32:57.977 --> 00:33:00.689
of what a successful
entrepreneur looks like,

749
00:33:00.689 --> 00:33:02.107
and we didn't look like that.

750
00:33:02.107 --> 00:33:03.983
And it's hard
to tell sometimes

751
00:33:03.983 --> 00:33:06.111
whether that lack
of receptivity

752
00:33:06.111 --> 00:33:08.738
is a function of doing
something disruptive

753
00:33:08.738 --> 00:33:09.948
in an industry

754
00:33:09.948 --> 00:33:12.992
or dealing with two brothers

755
00:33:12.992 --> 00:33:15.620
trying to do something
disruptive in an industry.

756
00:33:15.620 --> 00:33:18.623
A lot of times...

757
00:33:18.623 --> 00:33:20.000
African-American,

758
00:33:20.000 --> 00:33:22.085
because we don't have
all the opportunity,

759
00:33:22.085 --> 00:33:26.089
we're so excited that somebody
is believing in us,

760
00:33:26.089 --> 00:33:28.883
and sometimes
we're on our last breath,

761
00:33:28.883 --> 00:33:30.093
we take the money,

762
00:33:30.093 --> 00:33:32.053
and we don't ask
what you want out of it.

763
00:33:32.053 --> 00:33:35.181
Then whatever you get
is at a predatory level.

764
00:33:35.181 --> 00:33:38.476
So you're set up to fail.

765
00:33:38.476 --> 00:33:42.105
<i>Mitch was brought in
as the CEO.</i>

766
00:33:42.105 --> 00:33:46.151
<i>Mitch came out to New York
to meet with the team.</i>

767
00:33:46.151 --> 00:33:49.988
He said, so you're
on probation for a while,

768
00:33:49.988 --> 00:33:51.698
and I'm going to see
how you are

769
00:33:51.698 --> 00:33:54.993
and determine whether or not
I'm going to keep you.

770
00:33:54.993 --> 00:33:57.620
Oh, God.
These old stories.

771
00:33:59.289 --> 00:34:01.458
[scoffs]

772
00:34:01.458 --> 00:34:04.210
<i>This is a company,
not a family.</i>

773
00:34:04.210 --> 00:34:08.423
<i>And, you know, we're here to
make the company successful,</i>

774
00:34:08.423 --> 00:34:12.844
<i>and everything has got to,
you know, revolve around that.</i>

775
00:34:12.844 --> 00:34:15.013
I thought
that it was arrogant.

776
00:34:15.013 --> 00:34:17.390
I thought
that it was mean-spirited.

777
00:34:17.390 --> 00:34:19.392
I thought it was unnecessary.

778
00:34:19.392 --> 00:34:21.853
While Hamet
was a co-founder,

779
00:34:21.853 --> 00:34:24.356
he really was not active
at all.

780
00:34:24.356 --> 00:34:27.692
With Stacy, I realized,
you know, Stacy knows

781
00:34:27.692 --> 00:34:29.235
the ins and outs.

782
00:34:29.235 --> 00:34:31.029
He knows the software.

783
00:34:31.029 --> 00:34:35.033
And so I moved Stacy
from being CEO

784
00:34:35.033 --> 00:34:37.202
to being
chief operating officer.

785
00:34:38.495 --> 00:34:41.247
<i>I'm just not going to say</i>

786
00:34:41.247 --> 00:34:43.416
<i>what came through my mind
at that moment.</i>

787
00:34:43.416 --> 00:34:46.044
<i>But it's like that sketch
from "Key & Peele"--</i>

788
00:34:46.044 --> 00:34:47.879
<i>"The Anger Translator."</i>

789
00:34:47.879 --> 00:34:49.547
Good evening,
my fellow Americans.

790
00:34:49.547 --> 00:34:53.051
With me as always is
my anger translator, Luther.

791
00:34:53.051 --> 00:34:56.471
I hate you!

792
00:34:56.471 --> 00:34:57.806
86, you [bleep]--

793
00:34:57.806 --> 00:35:00.767
<i>The anger translator saying
what he really wants to say.</i>

794
00:35:00.767 --> 00:35:02.394
I was respectful to him.

795
00:35:02.394 --> 00:35:04.938
I said, I'm grateful
that you're here.

796
00:35:04.938 --> 00:35:06.690
I'm looking forward
to working with you.

797
00:35:06.690 --> 00:35:07.816
And that's what I said.

798
00:35:07.816 --> 00:35:10.235
I hear your voices,
and I'm aware of your concerns.

799
00:35:10.235 --> 00:35:12.070
So maybe if you can chill
the hell out

800
00:35:12.070 --> 00:35:13.947
for, like, a second,
then maybe I can focus

801
00:35:13.947 --> 00:35:15.615
on some [bleep], you know?

802
00:35:15.615 --> 00:35:18.368
<i>♪ ♪</i>

803
00:35:18.368 --> 00:35:21.371
<i>I had an expectation that
Mitch was going to provide</i>

804
00:35:21.371 --> 00:35:22.956
<i>more financing to the company</i>

805
00:35:22.956 --> 00:35:25.709
and that that was gonna take
some of the burden off of me.

806
00:35:25.709 --> 00:35:27.961
And that did not happen.

807
00:35:27.961 --> 00:35:31.673
<i>And that's when HMNY
and Ted came in.</i>

808
00:35:31.673 --> 00:35:33.675
<i>Ted was just slick.</i>

809
00:35:33.675 --> 00:35:38.096
That's the best word I could
come up with, very...

810
00:35:38.096 --> 00:35:39.764
just slick.

811
00:35:39.764 --> 00:35:44.185
We had skepticism around
whether or not HMNY had money.

812
00:35:44.185 --> 00:35:47.564
We had skepticisms
around whether or not

813
00:35:47.564 --> 00:35:50.692
they were credible
from a strategic standpoint--

814
00:35:50.692 --> 00:35:52.861
like, would they be
the right investors to have?

815
00:35:52.861 --> 00:35:55.989
But in terms of the capital,

816
00:35:55.989 --> 00:35:57.949
they actually did have
the capital.

817
00:35:57.949 --> 00:36:00.326
[applause]

818
00:36:00.326 --> 00:36:02.620
<i>The pitch that Ted
and his group were making</i>

819
00:36:02.620 --> 00:36:05.290
<i>was that they would be
able to drive growth.</i>

820
00:36:05.290 --> 00:36:07.667
First, I want to welcome
everybody here in...

821
00:36:07.667 --> 00:36:10.128
<i>There was a hedge fund
that turned out</i>

822
00:36:10.128 --> 00:36:12.964
to be the primary backer

823
00:36:12.964 --> 00:36:16.634
of HMNY--Hudson Bay.

824
00:36:16.634 --> 00:36:19.346
And so the first tranche
of the financing

825
00:36:19.346 --> 00:36:22.432
allowed us to start to do
some really interesting things

826
00:36:22.432 --> 00:36:24.142
that we had never
been able to do

827
00:36:24.142 --> 00:36:25.643
because
of the amount of capital.

828
00:36:25.643 --> 00:36:28.355
[cheers and applause]

829
00:36:28.355 --> 00:36:31.983
[all cheering, screaming]

830
00:36:31.983 --> 00:36:34.486
<i>And the stock
is exploding today</i>

831
00:36:34.486 --> 00:36:37.489
<i>after the CNA team called it
a gold mine.</i>

832
00:36:37.489 --> 00:36:41.534
Right now HMNY is up 21% today

833
00:36:41.534 --> 00:36:43.036
<i>at 2,541.</i>

834
00:36:43.036 --> 00:36:46.206
There was this huge run-up
of the stock,

835
00:36:46.206 --> 00:36:48.625
where a lot of people
were really excited about it.

836
00:36:48.625 --> 00:36:51.753
It got crazy
with Wall Street,

837
00:36:51.753 --> 00:36:53.380
particularly millennials.

838
00:36:53.380 --> 00:36:55.924
This was exactly
what they were looking for.

839
00:36:55.924 --> 00:36:57.926
They had missed out on Netflix.

840
00:36:57.926 --> 00:37:00.345
Put my money in this,
I could become a millionaire,

841
00:37:00.345 --> 00:37:02.013
like all those Netflix
millionaires.

842
00:37:02.013 --> 00:37:03.223
It took off.

843
00:37:03.223 --> 00:37:05.934
Really, the whole excitement
and lure for a retail investor

844
00:37:05.934 --> 00:37:09.020
is getting in on the ground
floor of the next billion,

845
00:37:09.020 --> 00:37:10.271
$10 billion business.

846
00:37:10.271 --> 00:37:12.357
I believe I got in around $9,

847
00:37:12.357 --> 00:37:14.150
and, man, I felt
like a genius.

848
00:37:14.150 --> 00:37:18.405
<i>Shares climbed 146%.</i>

849
00:37:18.405 --> 00:37:20.573
So $9.99, you can watch
as many movies you want.

850
00:37:20.573 --> 00:37:22.367
Fuck,
you can't beat that, man.

851
00:37:22.367 --> 00:37:24.577
That's better than Redbox.
Fuck Redbox.

852
00:37:24.577 --> 00:37:27.580
Now is an excellent,
excellent time

853
00:37:27.580 --> 00:37:29.290
to buy into HMNY.

854
00:37:29.290 --> 00:37:31.668
<i>There's no denying
that it was a real rocket ship</i>

855
00:37:31.668 --> 00:37:33.545
when it came
to subscriber growth.

856
00:37:33.545 --> 00:37:35.797
And that was
the number-one metric

857
00:37:35.797 --> 00:37:38.967
that a lot of people
were paying attention to.

858
00:37:38.967 --> 00:37:40.844
And that was just
through the roof.

859
00:37:43.430 --> 00:37:46.474
<i>It was pretty exciting</i>

860
00:37:46.474 --> 00:37:49.811
<i>because the stock
was going through the roof.</i>

861
00:37:49.811 --> 00:37:53.815
Public markets were excited
about the user growth.

862
00:37:53.815 --> 00:37:58.319
<i>The stock price climbed
from $2 a share</i>

863
00:37:58.319 --> 00:37:59.863
<i>up to $38 a share.</i>

864
00:37:59.863 --> 00:38:01.740
<i>So the brand was there.</i>

865
00:38:01.740 --> 00:38:04.117
<i>The acknowledgment
in the marketplace</i>

866
00:38:04.117 --> 00:38:06.578
of the value we had created
was there,

867
00:38:06.578 --> 00:38:09.581
but we were paying
for tickets full price.

868
00:38:09.581 --> 00:38:13.585
<i>The average ticket price
was $11.50,</i>

869
00:38:13.585 --> 00:38:16.421
<i>and we were charging
$10 a month.</i>

870
00:38:16.421 --> 00:38:19.507
<i>But people were going
to four movies a month.</i>

871
00:38:19.507 --> 00:38:22.427
<i>We were losing a lot of money.</i>

872
00:38:22.427 --> 00:38:26.139
<i>And so you took
that $25 million,</i>

873
00:38:26.139 --> 00:38:29.100
<i>and you just said, poof.</i>

874
00:38:29.100 --> 00:38:32.687
<i>We had a million users,
and active users, you know,</i>

875
00:38:32.687 --> 00:38:34.606
not just like,
oh, I have a subscription,

876
00:38:34.606 --> 00:38:36.941
but I don't really use it--
no, they were active.

877
00:38:36.941 --> 00:38:38.985
<i>Or some people
were seeing the same movie</i>

878
00:38:38.985 --> 00:38:40.236
<i>six times in a week.</i>

879
00:38:40.236 --> 00:38:41.404
Okay, I will admit it.

880
00:38:41.404 --> 00:38:43.615
<i>I would go see</i>

881
00:38:43.615 --> 00:38:46.618
<i>about a half hour
of "The Avengers"</i>

882
00:38:46.618 --> 00:38:48.828
and then come back
the next day

883
00:38:48.828 --> 00:38:51.956
to see the next hour
of "The Avengers."

884
00:38:51.956 --> 00:38:53.583
<i>And then if I missed a part,</i>

885
00:38:53.583 --> 00:38:55.835
I would go back the next day

886
00:38:55.835 --> 00:38:58.713
to go see the first half
of "The Avengers" again.

887
00:38:58.713 --> 00:39:00.298
Why?

888
00:39:00.298 --> 00:39:03.051
Because I could.
[laughs]

889
00:39:03.051 --> 00:39:06.304
I said, I'm going to go
to watch "Crazy Rich Asians"

890
00:39:06.304 --> 00:39:10.225
<i>every single day for a week
at the theater.</i>

891
00:39:10.225 --> 00:39:12.477
[laughs] Yeah.

892
00:39:12.477 --> 00:39:15.230
I watched "Crazy Rich Asians"
14 times overall.

893
00:39:15.230 --> 00:39:18.233
[gong sounds,
indistinct chatter]

894
00:39:18.233 --> 00:39:19.818
Because they can.

895
00:39:19.818 --> 00:39:21.945
I liked it a lot--it's
a really good romantic comedy,

896
00:39:21.945 --> 00:39:23.822
and not many good romantic
comedies around anymore.

897
00:39:23.822 --> 00:39:27.158
<i>I went probably close
to 20 movies a month.</i>

898
00:39:27.158 --> 00:39:28.868
<i>I wish I could have seen more.</i>

899
00:39:28.868 --> 00:39:30.161
You know, I was engaged,

900
00:39:30.161 --> 00:39:32.455
so I didn't have
a lot of free time.

901
00:39:32.455 --> 00:39:35.750
In total, I went to
the movie theater 428 times.

902
00:39:35.750 --> 00:39:37.419
[laughs]

903
00:39:37.419 --> 00:39:39.879
Don't hate the player,
hate the game.

904
00:39:39.879 --> 00:39:42.507
<i>Every board meeting
I was vehement</i>

905
00:39:42.507 --> 00:39:44.801
that we needed to increase
the price

906
00:39:44.801 --> 00:39:47.804
because there was no way
for it to be profitable

907
00:39:47.804 --> 00:39:48.972
at this level.

908
00:39:48.972 --> 00:39:51.307
<i>But Mitch and Ted
were doing their own thing</i>

909
00:39:51.307 --> 00:39:53.560
<i>and making those decisions.</i>

910
00:39:53.560 --> 00:39:55.520
<i>Obviously, we couldn't have
a subscription service</i>

911
00:39:55.520 --> 00:39:58.648
where, you know, we're paying

912
00:39:58.648 --> 00:40:01.026
more than we're receiving.

913
00:40:01.026 --> 00:40:05.363
<i>But I think Mitch and Ted
were more focused</i>

914
00:40:05.363 --> 00:40:08.033
on what was making
the stock move,

915
00:40:08.033 --> 00:40:12.037
which I think at that time
was just top-line user growth.

916
00:40:12.037 --> 00:40:14.122
<i>And that was all
that they were fixated on.</i>

917
00:40:14.122 --> 00:40:16.458
<i>And they were confident
that would allow them</i>

918
00:40:16.458 --> 00:40:18.418
<i>to figure the rest out later.</i>

919
00:40:18.418 --> 00:40:21.755
We have figured out a way
to give people a deal

920
00:40:21.755 --> 00:40:24.591
they cannot believe
we can even afford to give.

921
00:40:24.591 --> 00:40:27.260
<i>Mitch was able to get
a lot of deals in place</i>

922
00:40:27.260 --> 00:40:30.138
that Stacy had not managed
to move along.

923
00:40:30.138 --> 00:40:33.141
<i>We're on the way
to over 5 million subscribers</i>

924
00:40:33.141 --> 00:40:34.517
by the end of the year.

925
00:40:34.517 --> 00:40:38.229
And that's when the cash flow
starts to become positive.

926
00:40:38.229 --> 00:40:41.232
We knew 5 million subscribers

927
00:40:41.232 --> 00:40:43.401
would get us to somewhere

928
00:40:43.401 --> 00:40:45.904
between 12% to 15%

929
00:40:45.904 --> 00:40:48.573
of all the box office
in the country,

930
00:40:48.573 --> 00:40:51.701
which I believed
was enough clout

931
00:40:51.701 --> 00:40:56.664
to convince AMC
to discount us,

932
00:40:56.664 --> 00:41:00.001
the studios to pay us millions
of dollars a month

933
00:41:00.001 --> 00:41:01.086
to advertise.

934
00:41:01.086 --> 00:41:03.922
<i>Then selling the data</i>

935
00:41:03.922 --> 00:41:06.299
<i>was going to be
extremely valuable.</i>

936
00:41:06.299 --> 00:41:08.259
How much of this
is about the data,

937
00:41:08.259 --> 00:41:09.844
about knowing
Tyler and Melissa and me?

938
00:41:09.844 --> 00:41:12.097
Yeah, a huge amount of it
is the data.

939
00:41:12.097 --> 00:41:15.600
Because, you know,
this whole system is broken

940
00:41:15.600 --> 00:41:16.976
in the movie-theater business.

941
00:41:16.976 --> 00:41:20.146
Imagine, Warner Brothers
does not know

942
00:41:20.146 --> 00:41:22.440
who saw
all the previous Batman.

943
00:41:22.440 --> 00:41:25.443
They have to spend
$50 million, $100 million

944
00:41:25.443 --> 00:41:27.612
marketing every time
a film comes out.

945
00:41:27.612 --> 00:41:29.656
And that's why
Helios and Matheson,

946
00:41:29.656 --> 00:41:32.492
a data analytics firm,
actually just made a--

947
00:41:32.492 --> 00:41:34.035
they took a stake
in your company.

948
00:41:34.035 --> 00:41:35.161
That's right.

949
00:41:35.161 --> 00:41:37.330
There was a ton
of enthusiasm,

950
00:41:37.330 --> 00:41:41.876
but we were, like,
severely understaffed.

951
00:41:41.876 --> 00:41:44.796
<i>A big moment for us
was the first time</i>

952
00:41:44.796 --> 00:41:47.382
that the, like, app went down.

953
00:41:47.382 --> 00:41:49.884
The entire platform
was virtually unusable.

954
00:41:54.681 --> 00:41:57.308
<i>Thursday night
to Sunday night,</i>

955
00:41:57.308 --> 00:41:59.436
<i>we were being hit hard.</i>

956
00:41:59.436 --> 00:42:00.979
It was one hit
after another.

957
00:42:00.979 --> 00:42:03.481
Our servers
were getting annihilated...

958
00:42:03.481 --> 00:42:06.067
[chuckles]
All the time getting emails,

959
00:42:06.067 --> 00:42:07.777
<i>errors, errors, errors.</i>

960
00:42:07.777 --> 00:42:11.322
I worried about the brand,

961
00:42:11.322 --> 00:42:13.533
our reputation
in the industry.

962
00:42:13.533 --> 00:42:15.452
<i>Mitch and Ted
would push back and say,</i>

963
00:42:15.452 --> 00:42:17.328
<i>we know what we're doing.</i>

964
00:42:17.328 --> 00:42:18.997
<i>We bought you.</i>

965
00:42:18.997 --> 00:42:20.206
Thank you for sharing.

966
00:42:20.206 --> 00:42:22.125
[train horn blaring]

967
00:42:22.125 --> 00:42:24.753
<i>♪ ♪</i>

968
00:42:26.963 --> 00:42:30.508
<i>At the monthly board meeting,
Hamet and I were told</i>

969
00:42:30.508 --> 00:42:33.178
<i>we were being removed
from the board.</i>

970
00:42:34.846 --> 00:42:37.515
They said, hey,
we're reconstituting the board.

971
00:42:37.515 --> 00:42:41.311
<i>We don't want
the co-founders on it.</i>

972
00:42:41.311 --> 00:42:43.480
<i>I remember Stacy pushing back.</i>

973
00:42:43.480 --> 00:42:46.900
<i>It broke my heart to see
two Black founders</i>

974
00:42:46.900 --> 00:42:49.027
create a company
the way we did,

975
00:42:49.027 --> 00:42:52.197
and then all of a sudden,
there was an all-white board.

976
00:42:52.197 --> 00:42:55.075
I didn't want to be
in a place where I was, like,

977
00:42:55.075 --> 00:42:57.786
really feeling like
in the back of the bus.

978
00:42:57.786 --> 00:42:59.829
I'd say to myself,
the value is high.

979
00:42:59.829 --> 00:43:02.290
I can only hope
that these guys

980
00:43:02.290 --> 00:43:05.794
are going to be aligned
with us and be good stewards

981
00:43:05.794 --> 00:43:08.296
of the capital
to continue to make sure

982
00:43:08.296 --> 00:43:10.382
that the business is valuable.

983
00:43:10.382 --> 00:43:12.425
Stacy was...

984
00:43:12.425 --> 00:43:14.886
because he had been more
truly day to day,

985
00:43:14.886 --> 00:43:16.680
fought that a little bit more.

986
00:43:16.680 --> 00:43:18.765
<i>Unfortunately,
there are people</i>

987
00:43:18.765 --> 00:43:23.353
who are not cut out
for the stress and anxiety

988
00:43:23.353 --> 00:43:25.021
caused in a start-up.

989
00:43:25.021 --> 00:43:27.232
Ultimately, that was
a decision that Mitch made,

990
00:43:27.232 --> 00:43:29.150
and it was one
that we needed to back him on--

991
00:43:29.150 --> 00:43:31.528
or we felt we needed
to back him on at the time.

992
00:43:31.528 --> 00:43:34.572
<i>I reached out to Chris
when they told me</i>

993
00:43:34.572 --> 00:43:37.283
they were kicking me
off the board.

994
00:43:37.283 --> 00:43:38.868
He didn't respond.

995
00:43:38.868 --> 00:43:41.579
Chris is such a sweet guy.

996
00:43:41.579 --> 00:43:44.416
The last thing he would ever do
is fire anybody.

997
00:43:44.416 --> 00:43:46.251
So he said, you deal with it.

998
00:43:46.251 --> 00:43:48.378
And so that's what I did.

999
00:43:49.879 --> 00:43:53.591
<i>A few weeks later,
there was an email from Mitch.</i>

1000
00:43:53.591 --> 00:43:55.510
"We want to thank you
for your services,

1001
00:43:55.510 --> 00:43:58.138
"but you're no longer needed
at the company,

1002
00:43:58.138 --> 00:44:00.223
"and...

1003
00:44:00.223 --> 00:44:04.102
there will be someone moving
into your office next week."

1004
00:44:04.102 --> 00:44:06.563
<i>We were all
just pretty upset.</i>

1005
00:44:06.563 --> 00:44:09.774
How do you fire Stacy Spikes
from MoviePass?

1006
00:44:09.774 --> 00:44:11.568
The founder of the company
is leaving.

1007
00:44:11.568 --> 00:44:12.902
That's not a good sign.

1008
00:44:12.902 --> 00:44:14.946
He's, like, the heart
of MoviePass.

1009
00:44:14.946 --> 00:44:17.782
I think I did a very fair--

1010
00:44:17.782 --> 00:44:19.743
You know, he still owned
all his stock.

1011
00:44:19.743 --> 00:44:21.703
He still owned
all his options.

1012
00:44:21.703 --> 00:44:23.955
I just thought
that it would be better

1013
00:44:23.955 --> 00:44:26.041
if he wasn't a part
of the team.

1014
00:44:26.041 --> 00:44:28.251
Some people
were really upset.

1015
00:44:28.251 --> 00:44:31.296
A few people started crying.

1016
00:44:31.296 --> 00:44:33.089
A lot of hugs.

1017
00:44:33.089 --> 00:44:36.009
And I said, you know I live
right around the corner.

1018
00:44:36.009 --> 00:44:38.928
I'll be there
if you need anything.

1019
00:44:38.928 --> 00:44:41.097
<i>I packed my stuff up,</i>

1020
00:44:41.097 --> 00:44:44.517
<i>and I left the key
on the desk,</i>

1021
00:44:44.517 --> 00:44:46.686
<i>and I walked out of my office.</i>

1022
00:44:48.271 --> 00:44:50.357
I called my wife before.

1023
00:44:50.357 --> 00:44:53.693
So I think she had gotten
all of her crying and stuff

1024
00:44:53.693 --> 00:44:55.862
completely out
before I got there.

1025
00:44:55.862 --> 00:44:58.823
But I got home,
and she gave me a big hug,

1026
00:44:58.823 --> 00:45:00.909
and she says,
honey, I'm so sorry.

1027
00:45:02.160 --> 00:45:04.829
And then it just
kind of settled in.

1028
00:45:04.829 --> 00:45:07.499
It was like, wow,
this is a trip.

1029
00:45:07.499 --> 00:45:13.797
<i>♪ ♪</i>

1030
00:45:13.797 --> 00:45:16.091
[fireworks popping]

1031
00:45:16.091 --> 00:45:18.593
<i>[upbeat music]</i>

1032
00:45:18.593 --> 00:45:25.350
<i>♪ ♪</i>

1033
00:45:31.356 --> 00:45:34.526
<i>No one knew anything about
the founder of the company</i>

1034
00:45:34.526 --> 00:45:36.027
<i>being ousted,</i>

1035
00:45:36.027 --> 00:45:38.196
but at this point,
that's when the company

1036
00:45:38.196 --> 00:45:39.406
drastically changed.

1037
00:45:41.199 --> 00:45:43.785
<i>There was definitely
an atmosphere of partying.</i>

1038
00:45:43.785 --> 00:45:45.704
<i>You know, every single month,</i>

1039
00:45:45.704 --> 00:45:47.872
there was
a MoviePass-hosted event.

1040
00:45:47.872 --> 00:45:50.500
<i>That was really part
of the excitement</i>

1041
00:45:50.500 --> 00:45:53.044
of our operations,

1042
00:45:53.044 --> 00:45:56.881
<i>trying to develop PR
and marketing...</i>

1043
00:45:58.174 --> 00:46:00.677
<i>Making contacts.</i>

1044
00:46:00.677 --> 00:46:02.387
<i>Ted's the best at that.</i>

1045
00:46:04.431 --> 00:46:06.933
<i>He is someone who understands</i>

1046
00:46:06.933 --> 00:46:10.270
<i>what convinces people
to buy a product.</i>

1047
00:46:11.730 --> 00:46:13.898
<i>He is exuberant.</i>

1048
00:46:13.898 --> 00:46:17.068
Ted portrayed
a kind of visionary status

1049
00:46:17.068 --> 00:46:20.113
that you see
with business leaders like him.

1050
00:46:20.113 --> 00:46:23.992
I asked him one time,
why are you giving a $100 tip

1051
00:46:23.992 --> 00:46:26.911
you know, for a sandwich?

1052
00:46:26.911 --> 00:46:30.040
<i>And he said, my mom put me
through school.</i>

1053
00:46:30.040 --> 00:46:32.417
<i>She raised us all on tips.</i>

1054
00:46:32.417 --> 00:46:36.796
<i>♪ ♪</i>

1055
00:46:36.796 --> 00:46:39.382
<i>Our first
company holiday party,</i>

1056
00:46:39.382 --> 00:46:41.968
everyone's just--you know,
wine everywhere, right?

1057
00:46:41.968 --> 00:46:44.387
Just wine, wine, wine--free.
Like, here take it.

1058
00:46:44.387 --> 00:46:46.139
<i>Mitch was making a toast,</i>

1059
00:46:46.139 --> 00:46:48.350
<i>and he said, all your
stock options, you know--</i>

1060
00:46:48.350 --> 00:46:50.268
<i>You're gonna be good.
We're gonna be making money.</i>

1061
00:46:50.268 --> 00:46:52.520
He said, mark my words.
Everyone's going to be rich.

1062
00:46:52.520 --> 00:46:55.273
Everyone's gonna make it.

1063
00:46:55.273 --> 00:46:58.735
<i>We all went back
to Ted's house, his apartment.</i>

1064
00:46:58.735 --> 00:47:00.570
It was very nice.
[laughs] It was very nice.

1065
00:47:01.821 --> 00:47:04.824
[elevator bell dings]

1066
00:47:04.824 --> 00:47:06.618
<i>That was always
something that was--</i>

1067
00:47:06.618 --> 00:47:08.495
especially seeing
his apartment building--

1068
00:47:08.495 --> 00:47:13.375
was, like, living in this,
you know, lavish penthouse.

1069
00:47:13.375 --> 00:47:16.920
<i>Ted is a wealthy guy
who has a lot of connections</i>

1070
00:47:16.920 --> 00:47:19.297
<i>who were changing the culture.</i>

1071
00:47:19.297 --> 00:47:22.801
<i>[dramatic music]</i>

1072
00:47:22.801 --> 00:47:25.261
His nephew worked there,

1073
00:47:25.261 --> 00:47:28.264
you know, some other
family members, close friends.

1074
00:47:28.264 --> 00:47:30.433
My friend of this
and my friend of that.

1075
00:47:31.768 --> 00:47:35.939
<i>Ted's official photographer
is his executive assistant.</i>

1076
00:47:35.939 --> 00:47:38.983
<i>Bob Ellis was a close friend
of Ted Farnsworth--</i>

1077
00:47:38.983 --> 00:47:42.153
<i>is the ex-husband
of Diana Ross.</i>

1078
00:47:42.153 --> 00:47:46.324
<i>He has been in and out
of the Hollywood social scene</i>

1079
00:47:46.324 --> 00:47:48.159
<i>for decades,</i>

1080
00:47:48.159 --> 00:47:50.537
<i>was basically hired
to be in charge</i>

1081
00:47:50.537 --> 00:47:53.248
<i>of marketing as a consultant.</i>

1082
00:47:53.248 --> 00:47:55.000
I'm going to talk
a little bit

1083
00:47:55.000 --> 00:47:57.919
about relationships
and connecting, and...

1084
00:47:57.919 --> 00:48:00.672
<i>One of the major figures
that Mitch Lowe hired</i>

1085
00:48:00.672 --> 00:48:02.173
<i>was Khalid Itum.</i>

1086
00:48:02.173 --> 00:48:05.719
<i>He was someone
who was selling furniture</i>

1087
00:48:05.719 --> 00:48:08.555
<i>at one point in his life and
decided to change things up.</i>

1088
00:48:08.555 --> 00:48:12.934
<i>And he happened to meet Mitch
at a conference.</i>

1089
00:48:12.934 --> 00:48:14.352
Basically pitched him.

1090
00:48:14.352 --> 00:48:18.356
Said, hey, I think I could be
a good fit for your team.

1091
00:48:18.356 --> 00:48:21.067
<i>He just got to the point
of saying the right things,</i>

1092
00:48:21.067 --> 00:48:23.653
<i>that he just kept going up
and up, up the ladder.</i>

1093
00:48:26.156 --> 00:48:30.076
We needed to think
about having an office in LA.

1094
00:48:30.076 --> 00:48:32.078
<i>I thought of Khalid--</i>

1095
00:48:32.078 --> 00:48:34.748
<i>someone who could connect
with the studios</i>

1096
00:48:34.748 --> 00:48:38.043
<i>to sell advertising
and work out data.</i>

1097
00:48:38.043 --> 00:48:41.713
<i>I made him VP
of business development.</i>

1098
00:48:41.713 --> 00:48:43.965
Khalid, the connector
that he is,

1099
00:48:43.965 --> 00:48:46.718
knows everybody and brought on
a number of people

1100
00:48:46.718 --> 00:48:48.511
in Los Angeles.

1101
00:48:50.263 --> 00:48:53.016
<i>We have this entity
called MoviePass Ventures</i>

1102
00:48:53.016 --> 00:48:55.560
<i>that's going to make movies.</i>

1103
00:48:55.560 --> 00:48:58.396
<i>[upbeat music]</i>

1104
00:48:58.396 --> 00:49:02.025
<i>MoviePass had the ability
to make a small film--</i>

1105
00:49:02.025 --> 00:49:04.527
you know, $1 million,
$2 million films.

1106
00:49:04.527 --> 00:49:07.906
<i>MoviePass could ensure
their success</i>

1107
00:49:07.906 --> 00:49:11.659
by promoting them
to our 3 million subscribers,

1108
00:49:11.659 --> 00:49:13.661
<i>buying a ton of tickets.</i>

1109
00:49:13.661 --> 00:49:15.747
<i>♪ ♪</i>

1110
00:49:15.747 --> 00:49:18.166
A million here and there

1111
00:49:18.166 --> 00:49:21.628
seemed like small change,

1112
00:49:21.628 --> 00:49:25.715
especially relative
to what I saw as the benefit

1113
00:49:25.715 --> 00:49:28.426
that it could be.

1114
00:49:28.426 --> 00:49:32.138
<i>They were
on a spending spree.</i>

1115
00:49:32.138 --> 00:49:34.391
It was very nerve-racking

1116
00:49:34.391 --> 00:49:37.102
because we owned
a decent chunk of the business

1117
00:49:37.102 --> 00:49:39.938
and the value of the business
had gone up so much.

1118
00:49:39.938 --> 00:49:43.775
We put our everything into it

1119
00:49:43.775 --> 00:49:45.735
and left at a high point,

1120
00:49:45.735 --> 00:49:48.279
although we had an asterisk
next to that high point.

1121
00:49:48.279 --> 00:49:51.157
<i>When I was fired
from MoviePass,</i>

1122
00:49:51.157 --> 00:49:53.451
<i>my ownership was valued</i>

1123
00:49:53.451 --> 00:49:55.995
<i>at around approximately
$80 million.</i>

1124
00:49:55.995 --> 00:49:59.290
But there's, like,
a 12-month lock-up period

1125
00:49:59.290 --> 00:50:01.459
that you're not able
to sell your shares.

1126
00:50:01.459 --> 00:50:05.797
If you can't sell it,
it's hard to really count it.

1127
00:50:05.797 --> 00:50:09.676
And so we are hoping
and dependent

1128
00:50:09.676 --> 00:50:13.930
on that business maintaining
and growing its value

1129
00:50:13.930 --> 00:50:16.808
but not in a position
to control that.

1130
00:50:20.895 --> 00:50:22.188
That's why I don't count that.

1131
00:50:22.188 --> 00:50:24.649
I don't count that shit
until it's in my account.

1132
00:50:24.649 --> 00:50:28.528
It's dangerous to do that math
before you can spend it.

1133
00:50:28.528 --> 00:50:31.656
<i>And so it's an incredible
amount of anxiety.</i>

1134
00:50:31.656 --> 00:50:32.991
<i>You're not behind the wheel.</i>

1135
00:50:32.991 --> 00:50:34.617
You're not even
close to the wheel.

1136
00:50:34.617 --> 00:50:37.495
<i>Oh, my God, are they really
spending that much money now?</i>

1137
00:50:37.495 --> 00:50:39.456
Like, that's not going
to sustain, right?

1138
00:50:39.456 --> 00:50:41.332
I'm worried that
that's not going to sustain.

1139
00:50:41.332 --> 00:50:46.254
But maybe they had
a rabbit in the hat.

1140
00:50:46.254 --> 00:50:49.132
<i>Joining us now,
MoviePass 's CEO Mitch Lowe</i>

1141
00:50:49.132 --> 00:50:50.425
and Ted Farnsworth.

1142
00:50:50.425 --> 00:50:52.010
Welcome, gentlemen.
- Thank you for having us.

1143
00:50:52.010 --> 00:50:54.179
- So another milestone today.
- Yeah.

1144
00:50:54.179 --> 00:50:58.850
There was a certain point
in late January of 2018

1145
00:50:58.850 --> 00:51:01.853
where a lot of decisions

1146
00:51:01.853 --> 00:51:05.482
started to get made by Ted.

1147
00:51:05.482 --> 00:51:09.486
And I could see these
components coming together.

1148
00:51:09.486 --> 00:51:11.154
MoviePass,
within the next 60 days,

1149
00:51:11.154 --> 00:51:13.156
should be self-sufficient
on its own.

1150
00:51:13.156 --> 00:51:15.283
- Wait. 60 days...
- Yes.

1151
00:51:15.283 --> 00:51:17.369
It's going
to be cash-flow neutral?

1152
00:51:17.369 --> 00:51:19.079
Yeah, like, self-sufficient,

1153
00:51:19.079 --> 00:51:20.830
where they're not going
through cash burn.

1154
00:51:20.830 --> 00:51:23.792
<i>[upbeat rock music]</i>

1155
00:51:23.792 --> 00:51:27.379
<i>♪ ♪</i>

1156
00:51:34.094 --> 00:51:35.720
We understood
the business strategy.

1157
00:51:35.720 --> 00:51:37.681
We're going to be able
to set up technologies.

1158
00:51:37.681 --> 00:51:39.808
We're going to be able to do
all these other things.

1159
00:51:39.808 --> 00:51:42.394
We have all of this data from
the consumers that we can use.

1160
00:51:42.394 --> 00:51:43.895
All we had to do was sit back

1161
00:51:43.895 --> 00:51:45.563
and explain the story
to the media.

1162
00:51:45.563 --> 00:51:47.399
And that was
a really great place to be.

1163
00:51:47.399 --> 00:51:50.235
- The idea of selling data--
- We're the only ones--

1164
00:51:50.235 --> 00:51:52.195
Have you been able to sell
any of the data yet?

1165
00:51:52.195 --> 00:51:53.238
- Oh, yes.
- You have?

1166
00:51:53.238 --> 00:51:57.409
Yeah, we've already signed
agreements with studios.

1167
00:51:57.409 --> 00:52:00.036
<i>♪ ♪</i>

1168
00:52:00.036 --> 00:52:02.163
<i>We're investing in building</i>

1169
00:52:02.163 --> 00:52:04.874
<i>a huge subscriber base.</i>

1170
00:52:04.874 --> 00:52:07.252
People are seeing films
they never would have seen...

1171
00:52:07.252 --> 00:52:09.337
- Right.
- Without a MoviePass card.

1172
00:52:09.337 --> 00:52:12.757
We're buying sometimes
20% of all the movie tickets

1173
00:52:12.757 --> 00:52:14.759
in the United States.

1174
00:52:14.759 --> 00:52:19.431
<i>The media was trying to grok
the economics of this.</i>

1175
00:52:19.431 --> 00:52:21.933
All they could see
was an inherent loss

1176
00:52:21.933 --> 00:52:23.476
with every transaction.

1177
00:52:23.476 --> 00:52:25.603
<i>You have everybody
all over the industry saying,</i>

1178
00:52:25.603 --> 00:52:27.439
<i>your business model
doesn't work.</i>

1179
00:52:27.439 --> 00:52:28.356
<i>Correct.</i>

1180
00:52:28.356 --> 00:52:31.234
So why does it work?

1181
00:52:31.234 --> 00:52:32.902
Oh, you want me to explain?

1182
00:52:32.902 --> 00:52:34.571
Why the business model
does work, yeah.

1183
00:52:34.571 --> 00:52:36.781
It had a disconnect
on how that data

1184
00:52:36.781 --> 00:52:39.993
would be used downstream
to really bring in the revenue.

1185
00:52:39.993 --> 00:52:42.495
We have figured out a way
to give people

1186
00:52:42.495 --> 00:52:45.999
a deal they cannot believe
we can even afford to give.

1187
00:52:45.999 --> 00:52:49.753
- Yeah, 'cause you lose money.
- Yeah--No, we actually don't.

1188
00:52:49.753 --> 00:52:51.463
How do you not lose money?

1189
00:52:53.715 --> 00:52:57.218
I was really--I was
a believer in the mission.

1190
00:52:57.218 --> 00:52:59.888
I believed in the vision.

1191
00:52:59.888 --> 00:53:01.431
You know,
you invented this...

1192
00:53:01.431 --> 00:53:06.227
<i>Mitch and Ted were doing
a lot of TV-show interviews.</i>

1193
00:53:06.227 --> 00:53:07.645
<i>And I felt like--</i>

1194
00:53:07.645 --> 00:53:11.775
<i>you know how sometimes
somebody is trying to...</i>

1195
00:53:11.775 --> 00:53:14.778
prove that they're confident?

1196
00:53:14.778 --> 00:53:17.572
I almost kind of was like,
okay, go ahead.

1197
00:53:17.572 --> 00:53:18.656
Feel yourself.

1198
00:53:18.656 --> 00:53:20.408
You're the chairman
of MoviePass.

1199
00:53:20.408 --> 00:53:21.701
It's an enormously huge idea.

1200
00:53:21.701 --> 00:53:24.162
Any movie, any theater,
any day--that was me.

1201
00:53:24.162 --> 00:53:26.247
That's what I created.
- [chuckles]

1202
00:53:26.247 --> 00:53:29.459
<i>[upbeat music]</i>

1203
00:53:29.459 --> 00:53:31.628
<i>♪ ♪</i>

1204
00:53:31.628 --> 00:53:34.506
<i>We were
at Sundance Film Festival.</i>

1205
00:53:35.757 --> 00:53:37.342
<i>Ted became enamored</i>

1206
00:53:37.342 --> 00:53:40.595
<i>by this whole business
of entertainment.</i>

1207
00:53:40.595 --> 00:53:44.849
<i>Khalid introduced him
to a number of people</i>

1208
00:53:44.849 --> 00:53:47.018
<i>and the potential</i>

1209
00:53:47.018 --> 00:53:50.730
<i>between MoviePass
and filmmaking.</i>

1210
00:53:50.730 --> 00:53:52.649
<i>They rented probably--</i>

1211
00:53:52.649 --> 00:53:55.902
it had to be
a $50 million mansion.

1212
00:53:57.320 --> 00:54:00.573
<i>Everybody was wilin' out,
dancin', celebratin',</i>

1213
00:54:00.573 --> 00:54:03.410
<i>and just really kissing
the ass of everybody</i>

1214
00:54:03.410 --> 00:54:05.370
<i>that worked at MoviePass,</i>

1215
00:54:05.370 --> 00:54:08.081
<i>because they all assumed,
like I did,</i>

1216
00:54:08.081 --> 00:54:09.708
that they were just
the next big thing.

1217
00:54:09.708 --> 00:54:12.085
Like, they were the ones
to get involved with.

1218
00:54:12.085 --> 00:54:14.713
After they made such
a name for themself,

1219
00:54:14.713 --> 00:54:18.008
everything was possible
at that point--everything.

1220
00:54:18.008 --> 00:54:24.723
<i>♪ ♪</i>

1221
00:54:28.184 --> 00:54:30.270
I had heard a little bit
about MoviePass

1222
00:54:30.270 --> 00:54:31.938
within the past couple months
just on media,

1223
00:54:31.938 --> 00:54:34.024
whatever it may have been.
[camera shutter clicking]

1224
00:54:34.024 --> 00:54:38.361
<i>I was fully engulfed in
my social-media influencing.</i>

1225
00:54:38.361 --> 00:54:42.532
And Bob Ellis had called me
basically out of the blue.

1226
00:54:42.532 --> 00:54:44.743
<i>I'm doing this event
with MoviePass.</i>

1227
00:54:44.743 --> 00:54:47.746
<i>We need you.
We want you to do merchandise.</i>

1228
00:54:47.746 --> 00:54:50.290
<i>You're going to fly in.
We have VIP tickets for you.</i>

1229
00:54:50.290 --> 00:54:51.624
<i>You're going to go
to this party,</i>

1230
00:54:51.624 --> 00:54:53.460
<i>and then you're also going
to go to Coachella.</i>

1231
00:54:53.460 --> 00:54:55.962
It was three days
prior to the event.

1232
00:54:55.962 --> 00:54:58.923
<i>[electronic music]</i>

1233
00:54:58.923 --> 00:55:01.092
<i>♪ ♪</i>

1234
00:55:01.092 --> 00:55:02.802
<i>And Dennis Rodman showed up.</i>

1235
00:55:02.802 --> 00:55:05.430
<i>I didn't know
who Dennis Rodman was.</i>

1236
00:55:05.430 --> 00:55:08.600
<i>He's tall. I'm short.
This is hilarious.</i>

1237
00:55:08.600 --> 00:55:11.853
<i>♪ ♪</i>

1238
00:55:11.853 --> 00:55:14.522
<i>I saw Dennis Rodman</i>

1239
00:55:14.522 --> 00:55:17.859
getting out of the MoviePass
helicopter on Instagram.

1240
00:55:17.859 --> 00:55:18.818
[chuckles]

1241
00:55:18.818 --> 00:55:21.196
It is dry
as a motherfucker, all right?

1242
00:55:21.196 --> 00:55:23.114
<i>And he was walking
all around,</i>

1243
00:55:23.114 --> 00:55:25.575
<i>telling people
about MoviePass.</i>

1244
00:55:25.575 --> 00:55:27.911
We were just all like, what?

1245
00:55:27.911 --> 00:55:29.621
$20 million,
what they're spending here.

1246
00:55:29.621 --> 00:55:31.289
<i>I don't even know
what they were doing,</i>

1247
00:55:31.289 --> 00:55:32.707
but what I was told was,

1248
00:55:32.707 --> 00:55:34.626
make Dennis Rodman
wear this merchandise.

1249
00:55:34.626 --> 00:55:36.795
Got to thank these guys
here, MoviePass.

1250
00:55:36.795 --> 00:55:40.465
For Coachella,
it was Khalid thinking,

1251
00:55:40.465 --> 00:55:42.592
this is a great way
to get our name out there.

1252
00:55:42.592 --> 00:55:44.969
The entire Coachella thing
was just weird.

1253
00:55:44.969 --> 00:55:48.390
I mean, what's going on?
Why is this happening?

1254
00:55:48.390 --> 00:55:50.308
It was just kind of
like, what the fuck?

1255
00:55:50.308 --> 00:55:52.477
Where did we get money
for that?

1256
00:55:52.477 --> 00:55:57.148
<i>Ted and his crew did like
to post pictures</i>

1257
00:55:57.148 --> 00:55:58.733
of them having a good time.

1258
00:55:58.733 --> 00:56:02.028
<i>♪ ♪</i>

1259
00:56:02.028 --> 00:56:05.115
I don't understand
why we were even at Coachella

1260
00:56:05.115 --> 00:56:07.826
as a movie company.

1261
00:56:09.077 --> 00:56:11.788
<i>Staff on Ted's side--</i>

1262
00:56:11.788 --> 00:56:14.457
<i>they're really enjoying
the ride.</i>

1263
00:56:14.457 --> 00:56:18.003
And people
were back at the office

1264
00:56:18.003 --> 00:56:20.547
trying to figure out
customer-service issues

1265
00:56:20.547 --> 00:56:22.799
or why somebody
wouldn't get their card.

1266
00:56:24.342 --> 00:56:26.219
<i>At the time,
it was super backed up.</i>

1267
00:56:26.219 --> 00:56:28.179
There were hundreds
of thousands

1268
00:56:28.179 --> 00:56:29.514
of customer-service tickets

1269
00:56:29.514 --> 00:56:31.516
and, like, seven people
answering them.

1270
00:56:31.516 --> 00:56:34.394
You remember that?
The Coachella party?

1271
00:56:36.771 --> 00:56:39.482
Do you think they invited us,
the customer support,

1272
00:56:39.482 --> 00:56:41.943
or just anyone who wasn't
upper management to Coachella?

1273
00:56:41.943 --> 00:56:43.445
No, they didn't.

1274
00:56:43.445 --> 00:56:46.364
I sensed a resentment

1275
00:56:46.364 --> 00:56:49.325
by the MoviePass employees.

1276
00:56:49.325 --> 00:56:52.203
Each individual
has their various roles,

1277
00:56:52.203 --> 00:56:54.998
and not all roles get to party.

1278
00:56:57.375 --> 00:57:00.420
<i>They had spent
over a million dollars.</i>

1279
00:57:00.420 --> 00:57:03.340
Meanwhile,
there weren't extension cords

1280
00:57:03.340 --> 00:57:05.383
to plug our computers into.

1281
00:57:05.383 --> 00:57:07.385
I still have to go next door
to the bank

1282
00:57:07.385 --> 00:57:09.137
to borrow pens
or whatever, you know?

1283
00:57:09.137 --> 00:57:10.889
Like, it was insane.

1284
00:57:10.889 --> 00:57:14.559
<i>Mitch and Ted started
to develop plans.</i>

1285
00:57:14.559 --> 00:57:17.937
Some of them were logical,

1286
00:57:17.937 --> 00:57:21.608
in that they wanted to promote
the service,

1287
00:57:21.608 --> 00:57:24.861
but they became illogical
and irrational

1288
00:57:24.861 --> 00:57:27.405
as it relates
to the way the business

1289
00:57:27.405 --> 00:57:29.366
was going to finance itself.

1290
00:57:29.366 --> 00:57:32.577
And that's the thing
that became very tricky.

1291
00:57:32.577 --> 00:57:35.580
<i>Ted became all excited,
telling me,</i>

1292
00:57:35.580 --> 00:57:37.290
<i>hey, we're going
to do this film.</i>

1293
00:57:37.290 --> 00:57:39.292
<i>John Travolta
is attached to it.</i>

1294
00:57:39.292 --> 00:57:41.378
And Ted said, yeah,
and I'm going to put

1295
00:57:41.378 --> 00:57:43.213
your name on as a producer.

1296
00:57:43.213 --> 00:57:45.590
And, okay.

1297
00:57:45.590 --> 00:57:49.636
<i>For me, it was just a film
that made sense</i>

1298
00:57:49.636 --> 00:57:52.514
that we could promote
and earn money from.

1299
00:57:54.641 --> 00:57:56.142
Let me tell you something.

1300
00:57:56.142 --> 00:57:57.894
<i>"Gotti" opening weekend--</i>

1301
00:57:57.894 --> 00:58:01.356
<i>it's got the dreaded
0% Rotten Tomatoes score.</i>

1302
00:58:01.356 --> 00:58:03.274
<i>Not a single person
who reviewed it</i>

1303
00:58:03.274 --> 00:58:04.901
<i>gave it a positive score.</i>

1304
00:58:04.901 --> 00:58:07.278
- That's a goddamn lie!
- Order!

1305
00:58:07.278 --> 00:58:10.615
Gotti, they're lying!
She's lying!

1306
00:58:10.615 --> 00:58:12.450
<i>There were, like,
these weird, little, like,</i>

1307
00:58:12.450 --> 00:58:13.785
<i>cockamamie schemes,</i>

1308
00:58:13.785 --> 00:58:16.329
<i>where they thought,
oh, we can generate money.</i>

1309
00:58:16.329 --> 00:58:18.081
And I don't think
anybody could figure out

1310
00:58:18.081 --> 00:58:21.668
how this was supposed to work,
this $9 a month.

1311
00:58:21.668 --> 00:58:23.628
People were asking me,
how do you think it worked?

1312
00:58:23.628 --> 00:58:27.048
Like, you know, what's
the Coke secret formula?

1313
00:58:27.048 --> 00:58:30.677
And I was like, I don't know--
something with concessions?

1314
00:58:30.677 --> 00:58:33.805
That's the only thing
that I could think of.

1315
00:58:36.558 --> 00:58:38.435
<i>The first MoviePass story
I wrote</i>

1316
00:58:38.435 --> 00:58:39.936
<i>that was of major significance</i>

1317
00:58:39.936 --> 00:58:42.272
was when they had
their 10-K filing.

1318
00:58:42.272 --> 00:58:45.108
[applause]

1319
00:58:45.108 --> 00:58:48.445
<i>Because MoviePass's parent
company, Helios and Matheson,</i>

1320
00:58:48.445 --> 00:58:50.780
was a publicly traded company,

1321
00:58:50.780 --> 00:58:55.160
they have to file things
that you can see publicly.

1322
00:58:55.160 --> 00:58:57.203
<i>They had their 10-K filing--</i>

1323
00:58:57.203 --> 00:58:59.622
<i>when a company needs
to kind of, like, assess</i>

1324
00:58:59.622 --> 00:59:01.499
<i>where they're going.</i>

1325
00:59:01.499 --> 00:59:04.377
<i>It revealed that in 2017,</i>

1326
00:59:04.377 --> 00:59:09.174
<i>they lost, like,
over $150 million.</i>

1327
00:59:09.174 --> 00:59:11.259
<i>When I was CEO,</i>

1328
00:59:11.259 --> 00:59:14.262
<i>we lost around $200,000
a month.</i>

1329
00:59:14.262 --> 00:59:15.847
When they were running
the company,

1330
00:59:15.847 --> 00:59:17.766
they lost $30 million a month.

1331
00:59:17.766 --> 00:59:20.143
I wish we had access
to those reports

1332
00:59:20.143 --> 00:59:21.728
before they went out--

1333
00:59:21.728 --> 00:59:24.522
<i>when the 10-K was released</i>

1334
00:59:24.522 --> 00:59:26.107
<i>and they were seeing</i>

1335
00:59:26.107 --> 00:59:27.525
<i>this hemorrhage.</i>

1336
00:59:27.525 --> 00:59:29.527
I primarily invest
in small companies

1337
00:59:29.527 --> 00:59:31.529
and help build businesses
as a venture capitalist.

1338
00:59:31.529 --> 00:59:35.367
If you read the 10-K
of this company...

1339
00:59:35.367 --> 00:59:37.410
which I did,

1340
00:59:37.410 --> 00:59:40.622
it is an endless list of...

1341
00:59:40.622 --> 00:59:43.416
oh, my God,
what is happening here?

1342
00:59:43.416 --> 00:59:44.709
There wasn't any sense

1343
00:59:44.709 --> 00:59:46.753
that the financial situation
would improve.

1344
00:59:46.753 --> 00:59:48.838
And that would mean
they would just keep having

1345
00:59:48.838 --> 00:59:50.757
to go out and find hundreds
and hundreds

1346
00:59:50.757 --> 00:59:52.550
<i>of millions of dollars</i>

1347
00:59:52.550 --> 00:59:56.054
<i>to continue to float
their company.</i>

1348
00:59:56.054 --> 00:59:58.556
The investors started
getting nervous.

1349
00:59:58.556 --> 01:00:02.102
<i>All they saw was money
going out the door--</i>

1350
01:00:02.102 --> 01:00:03.395
millions every month.

1351
01:00:03.395 --> 01:00:05.814
<i>Their stock plummeted.</i>

1352
01:00:07.607 --> 01:00:11.361
<i>Me writing about that
really set things going</i>

1353
01:00:11.361 --> 01:00:14.739
of people realizing
that maybe things aren't going

1354
01:00:14.739 --> 01:00:17.659
as well at MoviePass
as many of us thought.

1355
01:00:17.659 --> 01:00:20.245
<i>[ominous music]</i>

1356
01:00:20.245 --> 01:00:24.499
<i>One day, I was just googling
Ted Farnsworth.</i>

1357
01:00:24.499 --> 01:00:26.084
What you're about
to learn today

1358
01:00:26.084 --> 01:00:27.877
is how you can travel
around the world

1359
01:00:27.877 --> 01:00:29.421
for pennies on the dollar...

1360
01:00:29.421 --> 01:00:31.339
<i>I was really down
a rabbit hole,</i>

1361
01:00:31.339 --> 01:00:33.758
<i>looking at videos I've seen of
him from a lot of companies.</i>

1362
01:00:33.758 --> 01:00:36.386
Ready to go, lock in
your freedom, lock in...

1363
01:00:36.386 --> 01:00:38.847
And I kept seeing
these articles

1364
01:00:38.847 --> 01:00:41.266
<i>all built
around a defense of Ted.</i>

1365
01:00:41.266 --> 01:00:43.435
<i>"Ted Farnsworth may seem
like a scam artist,</i>

1366
01:00:43.435 --> 01:00:44.644
<i>but he's actually not."</i>

1367
01:00:44.644 --> 01:00:46.104
<i>"Anyone can say
he's a scam artist,</i>

1368
01:00:46.104 --> 01:00:48.773
<i>but he's really, like,
a great businessman."</i>

1369
01:00:48.773 --> 01:00:51.234
<i>They were all using
similar language.</i>

1370
01:00:51.234 --> 01:00:53.111
And I was just struck by,

1371
01:00:53.111 --> 01:00:55.488
God, like, someone's
got to be paying for these.

1372
01:00:55.488 --> 01:00:58.950
Like, this is
such a ham-fisted strategy

1373
01:00:58.950 --> 01:01:02.954
to try to improve
your public image.

1374
01:01:02.954 --> 01:01:05.373
<i>I mean, he doesn't
necessarily come across</i>

1375
01:01:05.373 --> 01:01:08.001
as a very...

1376
01:01:08.001 --> 01:01:11.129
I should say, traditionally
sophisticated businessperson.

1377
01:01:11.129 --> 01:01:12.964
You're making money
while you're sleeping.

1378
01:01:12.964 --> 01:01:14.632
I always tell people
when they sit there

1379
01:01:14.632 --> 01:01:16.092
and they're having lunch
with somebody,

1380
01:01:16.092 --> 01:01:17.886
they could be saying,
I'm making money right now.

1381
01:01:17.886 --> 01:01:21.598
<i>He's gotten
into the energy-drink game,</i>

1382
01:01:21.598 --> 01:01:22.974
the farming game.

1383
01:01:22.974 --> 01:01:25.518
Hello, I'm Latoya Jackson.

1384
01:01:25.518 --> 01:01:27.812
If you have any questions
about your future,

1385
01:01:27.812 --> 01:01:30.857
now you can call your own
personal psychic anytime.

1386
01:01:30.857 --> 01:01:35.236
<i>Starting a psychic hotline
with Latoya Jackson.</i>

1387
01:01:35.236 --> 01:01:36.696
He's a chameleon.

1388
01:01:36.696 --> 01:01:39.532
I do want to ask about
how your biometrics works.

1389
01:01:39.532 --> 01:01:41.242
So it's three points
of the face

1390
01:01:41.242 --> 01:01:42.619
and a mathematical formula.

1391
01:01:42.619 --> 01:01:44.704
That's really
the big differentiation

1392
01:01:44.704 --> 01:01:47.082
between us and any other
facial-recognition company

1393
01:01:47.082 --> 01:01:48.124
out there.

1394
01:01:48.124 --> 01:01:51.753
<i>Suddenly,
he was a movie exec.</i>

1395
01:01:51.753 --> 01:01:54.756
I just was baffled.

1396
01:01:54.756 --> 01:01:57.634
<i>Who is Ted Farnsworth?</i>

1397
01:01:57.634 --> 01:02:00.762
Ted never shared
his master plan with me,

1398
01:02:00.762 --> 01:02:02.889
but every single Monday,

1399
01:02:02.889 --> 01:02:06.267
we needed more money
than the previous week.

1400
01:02:06.267 --> 01:02:09.437
And I had no idea
how we were going to get it.

1401
01:02:09.437 --> 01:02:13.191
<i>I would go to Ted and said,
How long can this go on?</i>

1402
01:02:13.191 --> 01:02:17.445
And he said, just keep going,
and the money will come.

1403
01:02:17.445 --> 01:02:20.865
<i>♪ ♪</i>

1404
01:02:20.865 --> 01:02:23.034
<i>When they were losing
all this money,</i>

1405
01:02:23.034 --> 01:02:26.246
Ted was also trying to start
a plane company.

1406
01:02:26.246 --> 01:02:29.082
<i>♪ ♪</i>

1407
01:02:29.082 --> 01:02:31.543
We have a hemorrhage going
on in your business model.

1408
01:02:31.543 --> 01:02:34.963
And now John Travolta's plane
has a MoviePass logo on it?

1409
01:02:34.963 --> 01:02:38.091
<i>And he calls
it MoviePass Air.</i>

1410
01:02:38.091 --> 01:02:41.386
Yes, it's called
MoviePass Air.

1411
01:02:41.386 --> 01:02:44.597
<i>I saw that crazy spending,</i>

1412
01:02:44.597 --> 01:02:46.975
<i>and I was just shaking
my head.</i>

1413
01:02:46.975 --> 01:02:49.310
I was just like, oh, gosh.

1414
01:02:49.310 --> 01:02:51.521
Please, like...

1415
01:02:51.521 --> 01:02:54.733
let them know something
I don't know.

1416
01:02:54.733 --> 01:02:56.568
<i>All right, MoviePass
is fucking awesome.</i>

1417
01:02:56.568 --> 01:02:58.570
And welcome 50 fucking Cent!

1418
01:02:58.570 --> 01:03:00.030
[cheers and applause]

1419
01:03:00.030 --> 01:03:01.990
<i>Ted just wanted
to go to parties</i>

1420
01:03:01.990 --> 01:03:03.116
<i>and hang out
with Hollywood stars.</i>

1421
01:03:03.116 --> 01:03:05.326
Make some noise for 50 Cent!

1422
01:03:05.326 --> 01:03:08.747
Go! Go! Go! Go! Go! Go!

1423
01:03:08.747 --> 01:03:10.123
<i>There was
no branding strategy</i>

1424
01:03:10.123 --> 01:03:14.169
for Ted to be involved
in hobnobbing with Hollywood.

1425
01:03:18.506 --> 01:03:21.092
<i>I started getting
reached out from people</i>

1426
01:03:21.092 --> 01:03:23.595
<i>who actually work
at MoviePass.</i>

1427
01:03:23.595 --> 01:03:24.929
There were some people

1428
01:03:24.929 --> 01:03:27.098
that would send me recordings
of meetings.

1429
01:03:41.154 --> 01:03:43.198
<i>We would have big meetings.</i>

1430
01:03:43.198 --> 01:03:45.700
I remember Mitch telling us,
everything's great.

1431
01:03:45.700 --> 01:03:46.993
Everything's great.

1432
01:03:46.993 --> 01:03:49.245
You know,
everything's going to plan.

1433
01:03:54.668 --> 01:03:57.921
I was focused
on trying to save it,

1434
01:03:57.921 --> 01:04:02.133
trying to find some solution,
a different model.

1435
01:04:02.133 --> 01:04:04.177
In an attempt
to stop the money loss,

1436
01:04:04.177 --> 01:04:07.347
MoviePass was changing
their terms of service daily.

1437
01:04:07.347 --> 01:04:08.723
<i>Changes continue</i>

1438
01:04:08.723 --> 01:04:10.308
<i>for the troubled
film-subscription service.</i>

1439
01:04:10.308 --> 01:04:11.643
<i>MoviePass announcing
more changes.</i>

1440
01:04:11.643 --> 01:04:14.646
The subscription-based company
will now only allow users

1441
01:04:14.646 --> 01:04:16.773
to choose
from six movies a day

1442
01:04:16.773 --> 01:04:18.858
<i>and see a total
of three movies per month.</i>

1443
01:04:18.858 --> 01:04:20.819
You can't use it
on Memorial Day Weekend,

1444
01:04:20.819 --> 01:04:22.904
but you can use it
during these windows here.

1445
01:04:22.904 --> 01:04:24.322
A little shady.

1446
01:04:24.322 --> 01:04:26.991
A lot of people are probably
not happy about this.

1447
01:04:26.991 --> 01:04:29.994
<i>We implemented
a ticket-verification thing.</i>

1448
01:04:29.994 --> 01:04:31.287
<i>Next time you go into the app,</i>

1449
01:04:31.287 --> 01:04:33.164
<i>if you want to see
another one,</i>

1450
01:04:33.164 --> 01:04:35.083
<i>you have to upload the stub,
take a picture of it.</i>

1451
01:04:35.083 --> 01:04:38.294
We were trying to find out
ways to not bleed out cash.

1452
01:04:38.294 --> 01:04:40.463
The type of images people
were supposed to send

1453
01:04:40.463 --> 01:04:44.175
<i>were their actual
ticket stubs, but...</i>

1454
01:04:44.175 --> 01:04:46.469
I've definitely sent
MoviePass a picture

1455
01:04:46.469 --> 01:04:48.430
of my middle finger before.

1456
01:04:48.430 --> 01:04:51.975
It became clear
that we were not able

1457
01:04:51.975 --> 01:04:54.310
to provide any solutions
to people

1458
01:04:54.310 --> 01:04:57.731
with the state of the app
as it was.

1459
01:04:57.731 --> 01:05:00.191
It simply was not working.

1460
01:05:00.191 --> 01:05:02.902
So there was very little that
we could do to help people,

1461
01:05:02.902 --> 01:05:05.405
which is really frustrating
when that's your job.

1462
01:05:05.405 --> 01:05:08.575
It just felt like chaos.

1463
01:05:08.575 --> 01:05:11.077
Summer of 2018
was when MoviePass

1464
01:05:11.077 --> 01:05:12.954
<i>started to really hit
a fever pitch</i>

1465
01:05:12.954 --> 01:05:14.956
<i>in terms of popularity.</i>

1466
01:05:14.956 --> 01:05:18.126
<i>[suspenseful music]</i>

1467
01:05:18.126 --> 01:05:21.921
<i>♪ ♪</i>

1468
01:05:21.921 --> 01:05:23.798
<i>That "Mission: Impossible"
film--</i>

1469
01:05:23.798 --> 01:05:26.009
I remember it being promoted,

1470
01:05:26.009 --> 01:05:29.387
or they had emails actually
encouraging members to go.

1471
01:05:29.387 --> 01:05:31.306
When "Mission: Impossible--
Fallout" came out,

1472
01:05:31.306 --> 01:05:33.433
we started hearing
from customers

1473
01:05:33.433 --> 01:05:36.728
<i>that the service
was not working at all.</i>

1474
01:05:36.728 --> 01:05:38.688
I've ruined your day,
haven't I?

1475
01:05:38.688 --> 01:05:41.024
When I check
the MoviePass today,

1476
01:05:41.024 --> 01:05:43.318
let me show you guys
what I see.

1477
01:05:43.318 --> 01:05:45.445
"Mission: Impossible--
Fallout,"

1478
01:05:45.445 --> 01:05:46.738
I haven't seen that.

1479
01:05:46.738 --> 01:05:48.782
<i>There were already signs</i>

1480
01:05:48.782 --> 01:05:51.242
<i>that there were
some technical issues</i>

1481
01:05:51.242 --> 01:05:54.120
with being able to fulfill
the promise

1482
01:05:54.120 --> 01:05:55.914
<i>that MoviePass had.</i>

1483
01:05:55.914 --> 01:05:59.209
But I noticed
with "Mission: Impossible,"

1484
01:05:59.209 --> 01:06:01.252
it felt like a national issue.

1485
01:06:01.252 --> 01:06:04.422
It's just the discussion
surrounding that movie,

1486
01:06:04.422 --> 01:06:06.800
I recall, was vitriolic.

1487
01:06:06.800 --> 01:06:08.593
[chuckles]

1488
01:06:08.593 --> 01:06:10.679
We're right here
at this theater, right here,

1489
01:06:10.679 --> 01:06:13.473
and they just opened--
no screenings at this theater.

1490
01:06:13.473 --> 01:06:15.767
I might as well start a fire
and try and send

1491
01:06:15.767 --> 01:06:17.143
customer service
smoke signals.

1492
01:06:17.143 --> 01:06:19.521
They're more likely to answer
that than their phone

1493
01:06:19.521 --> 01:06:21.564
or the email that I sent.

1494
01:06:21.564 --> 01:06:23.274
<i>We did get a lot
of hate mail, I remember.</i>

1495
01:06:23.274 --> 01:06:24.943
We had stacks of hate mail.

1496
01:06:24.943 --> 01:06:26.986
It got so bad
that, apparently,

1497
01:06:26.986 --> 01:06:31.366
a customer literally sent
a box of shit to the office.

1498
01:06:31.366 --> 01:06:32.450
I get it.

1499
01:06:32.450 --> 01:06:34.786
Like, I mean, I wouldn't send
no shit to a company

1500
01:06:34.786 --> 01:06:36.579
if they were doing
me wrong, but...

1501
01:06:36.579 --> 01:06:37.664
wow.

1502
01:06:37.664 --> 01:06:40.792
A lot of these things
were during a period of time

1503
01:06:40.792 --> 01:06:42.293
that I was--

1504
01:06:42.293 --> 01:06:44.629
You know, I was
in the middle of a divorce

1505
01:06:44.629 --> 01:06:48.800
after 40 years of being
with my former wife.

1506
01:06:48.800 --> 01:06:50.802
I was totally distracted.

1507
01:06:50.802 --> 01:06:55.265
So, without a specific amount
of time,

1508
01:06:55.265 --> 01:06:58.393
I just thought, you know,
this would be a good time

1509
01:06:58.393 --> 01:07:03.356
<i>for me to take off
and let Khalid take over.</i>

1510
01:07:03.356 --> 01:07:05.984
<i>Mitch was still CEO,
but Khalid Itum was running</i>

1511
01:07:05.984 --> 01:07:08.153
<i>the day-to-day operations.</i>

1512
01:07:14.159 --> 01:07:17.078
I'm sure you're aware
of Khalid, right?

1513
01:07:24.836 --> 01:07:26.838
You know, honestly, I don't
even remember his role.

1514
01:07:26.838 --> 01:07:28.340
I just know he went
from one role,

1515
01:07:28.340 --> 01:07:29.549
and then next thing you know,

1516
01:07:29.549 --> 01:07:31.676
he was senior vice president
of that role.

1517
01:07:31.676 --> 01:07:33.053
And then next thing you know,

1518
01:07:33.053 --> 01:07:35.096
he was, like, pretty much
running the show.

1519
01:07:36.431 --> 01:07:38.266
<i>While Mitch took off
to Mexico</i>

1520
01:07:38.266 --> 01:07:39.976
<i>in the wake of his divorce,</i>

1521
01:07:39.976 --> 01:07:41.519
Ted is living his best life.

1522
01:07:41.519 --> 01:07:44.439
<i>[easygoing music]</i>

1523
01:07:44.439 --> 01:07:47.984
<i>♪ ♪</i>

1524
01:07:47.984 --> 01:07:52.030
<i>There was a picture
on my manager's IG</i>

1525
01:07:52.030 --> 01:07:54.574
<i>of them partying it up
on a yacht.</i>

1526
01:07:54.574 --> 01:07:58.036
<i>♪ ♪</i>

1527
01:07:58.036 --> 01:08:00.497
And then he put this picture
on private.

1528
01:08:00.497 --> 01:08:02.624
I'm like, it's too late.

1529
01:08:02.624 --> 01:08:06.336
<i>People within the company
were beginning to realize,</i>

1530
01:08:06.336 --> 01:08:08.046
there was not going to be
a happy ending to this.

1531
01:08:08.046 --> 01:08:10.006
[indistinct shouting]

1532
01:08:10.006 --> 01:08:12.217
<i>It's like that moment
in "Titanic"</i>

1533
01:08:12.217 --> 01:08:15.553
<i>when the band
is still on the boat</i>

1534
01:08:15.553 --> 01:08:19.224
<i>while it's going down,
but they won't leave the ship.</i>

1535
01:08:19.224 --> 01:08:21.017
<i>Shares of Helios and Matheson</i>

1536
01:08:21.017 --> 01:08:24.229
<i>have plunged 90%
so far this year.</i>

1537
01:08:24.229 --> 01:08:26.147
<i>Shares peaked
at the equivalent</i>

1538
01:08:26.147 --> 01:08:29.275
<i>of more than $8,000 a share.</i>

1539
01:08:29.275 --> 01:08:32.320
<i>Right now it's trading
between one and two cents.</i>

1540
01:08:32.320 --> 01:08:34.197
I desperately went to Ted
and said,

1541
01:08:34.197 --> 01:08:37.701
we need a minimum
of $5 million.

1542
01:08:37.701 --> 01:08:40.787
<i>Ted said, I'm sorry, we can't
come up with the money.</i>

1543
01:08:40.787 --> 01:08:43.748
<i>[somber music]</i>

1544
01:08:43.748 --> 01:08:45.250
<i>♪ ♪</i>

1545
01:08:45.250 --> 01:08:47.711
<i>Well, subscription
movie-ticket company MoviePass</i>

1546
01:08:47.711 --> 01:08:50.755
<i>announcing it will shut down.</i>

1547
01:08:50.755 --> 01:08:53.883
It was a bit of a bummer
that this good thing

1548
01:08:53.883 --> 01:08:55.427
had to come to an end

1549
01:08:55.427 --> 01:08:58.722
for everybody
that really saw the vision.

1550
01:08:58.722 --> 01:09:01.099
<i>♪ ♪</i>

1551
01:09:01.099 --> 01:09:03.893
<i>Eventually both HMNY
and MoviePass</i>

1552
01:09:03.893 --> 01:09:06.479
<i>declared bankruptcy.</i>

1553
01:09:06.479 --> 01:09:08.857
It took Stacy over a decade
to create MoviePass

1554
01:09:08.857 --> 01:09:10.233
<i>and less than a year</i>

1555
01:09:10.233 --> 01:09:12.736
<i>for Mitch and Ted
to drive it into the ground.</i>

1556
01:09:15.613 --> 01:09:16.990
Ah...

1557
01:09:16.990 --> 01:09:19.701
<i>♪ ♪</i>

1558
01:09:19.701 --> 01:09:22.370
I think the hardest part--

1559
01:09:22.370 --> 01:09:25.832
I think if we had failed--

1560
01:09:25.832 --> 01:09:29.794
and I use the collective "we"
of the MoviePass team

1561
01:09:29.794 --> 01:09:31.588
We tried a product,

1562
01:09:31.588 --> 01:09:34.257
it didn't succeed
in the market,

1563
01:09:34.257 --> 01:09:36.968
and we just failed.

1564
01:09:36.968 --> 01:09:39.054
I think I could have lived
with that.

1565
01:09:39.054 --> 01:09:42.057
But what was hard
about what had happened was,

1566
01:09:42.057 --> 01:09:44.017
we had succeeded.

1567
01:09:44.017 --> 01:09:46.311
We had built a brand
over years.

1568
01:09:46.311 --> 01:09:49.314
The brand had enormous value
in the marketplace.

1569
01:09:49.314 --> 01:09:51.566
We were disrupting
the movie industry.

1570
01:09:51.566 --> 01:09:55.278
We were changing everything,
and it worked.

1571
01:09:55.278 --> 01:09:58.490
And that made it harder.

1572
01:09:58.490 --> 01:10:01.826
But I think losing
all that money was...

1573
01:10:01.826 --> 01:10:03.119
[groans]

1574
01:10:03.119 --> 01:10:06.331
It's very disappointing.

1575
01:10:06.331 --> 01:10:09.626
You work more than a decade
on something.

1576
01:10:09.626 --> 01:10:13.338
You summit Everest.
You literally make it.

1577
01:10:13.338 --> 01:10:17.342
And then it's gone
within the amount of time

1578
01:10:17.342 --> 01:10:20.595
that you as a founder
can't sell your stock.

1579
01:10:20.595 --> 01:10:22.347
It just vanished.

1580
01:10:22.347 --> 01:10:25.225
<i>By the time MoviePass was
no more,</i>

1581
01:10:25.225 --> 01:10:27.727
<i>the stock value,
around $80 million,</i>

1582
01:10:27.727 --> 01:10:31.356
<i>that Hamet and I had
was worth pennies.</i>

1583
01:10:31.356 --> 01:10:33.108
It's a pain
to have to explain

1584
01:10:33.108 --> 01:10:34.359
the MoviePass situation,

1585
01:10:34.359 --> 01:10:36.194
'cause when it was
in the news, like,

1586
01:10:36.194 --> 01:10:37.696
I had to explain that
to everyone

1587
01:10:37.696 --> 01:10:39.823
that I interacted with
on the business side,

1588
01:10:39.823 --> 01:10:41.783
and that's not fun.

1589
01:10:41.783 --> 01:10:43.868
And the only thing
I could say is, like, look,

1590
01:10:43.868 --> 01:10:45.620
we exited the business,

1591
01:10:45.620 --> 01:10:49.582
and the new team took it
in a direction that--

1592
01:10:49.582 --> 01:10:51.418
took it
in various directions, right?

1593
01:10:51.418 --> 01:10:54.212
I had to be fairly neutral
around that.

1594
01:10:54.212 --> 01:10:56.089
<i>I was not talking
to Ted at all.</i>

1595
01:10:56.089 --> 01:10:58.758
<i>I knew from the beginning
that Ted and I did not have</i>

1596
01:10:58.758 --> 01:11:00.135
<i>the same values,</i>

1597
01:11:00.135 --> 01:11:02.220
but Mitch did say,
I apologize.

1598
01:11:02.220 --> 01:11:05.932
Like, I remember him
apologizing...

1599
01:11:05.932 --> 01:11:08.184
which I was glad he did,

1600
01:11:08.184 --> 01:11:11.438
but it didn't solve the pain.

1601
01:11:11.438 --> 01:11:14.315
It was 10 years
after we launched Netflix

1602
01:11:14.315 --> 01:11:16.151
that streaming first began.

1603
01:11:16.151 --> 01:11:18.528
<i>Mitch loves
to pump up himself</i>

1604
01:11:18.528 --> 01:11:20.572
<i>as this great disruptor,</i>

1605
01:11:20.572 --> 01:11:23.283
but it was clear for people
who worked at MoviePass

1606
01:11:23.283 --> 01:11:25.201
that this guy
was not the answer.

1607
01:11:25.201 --> 01:11:27.162
Mitch's history,
as I found out more,

1608
01:11:27.162 --> 01:11:29.289
was spottier than
he would have represented.

1609
01:11:29.289 --> 01:11:31.291
He would tell us
how he was one of the founders

1610
01:11:31.291 --> 01:11:32.500
of Netflix.

1611
01:11:32.500 --> 01:11:35.170
Mitch was not
a co-founder of Netflix.

1612
01:11:35.170 --> 01:11:38.048
Mitch Lowe,
in the early days of Netflix,

1613
01:11:38.048 --> 01:11:40.759
was someone who was able
to provide them

1614
01:11:40.759 --> 01:11:45.263
with loads and loads of disks,
of DVDs.

1615
01:11:45.263 --> 01:11:47.265
When Mitch came on board,

1616
01:11:47.265 --> 01:11:50.060
he had
some very strong opinions

1617
01:11:50.060 --> 01:11:53.938
and had a very...

1618
01:11:53.938 --> 01:11:57.400
non-Netflix, non-Netflix-y way
of approaching it.

1619
01:11:57.400 --> 01:12:00.111
<i>Mitch and I got to a point
where he told me</i>

1620
01:12:00.111 --> 01:12:01.446
<i>that he was going to quit</i>

1621
01:12:01.446 --> 01:12:03.782
if I didn't take
Ted's financing deal.

1622
01:12:03.782 --> 01:12:04.949
And I ultimately said,

1623
01:12:04.949 --> 01:12:06.743
well, I don't want to run
the company, I can't.

1624
01:12:06.743 --> 01:12:08.328
I've got other things
to do right now.

1625
01:12:08.328 --> 01:12:09.954
So I guess
we're going to do this.

1626
01:12:09.954 --> 01:12:12.374
<i>You know, and that was
the beginning of the end</i>

1627
01:12:12.374 --> 01:12:13.917
<i>in some ways.</i>

1628
01:12:23.301 --> 01:12:27.097
[train screeching]

1629
01:12:27.097 --> 01:12:28.848
<i>I got a voice mail</i>

1630
01:12:28.848 --> 01:12:32.811
from someone who said
they were from the FBI.

1631
01:12:32.811 --> 01:12:35.480
<i>And I ended up
doing an interview with them</i>

1632
01:12:35.480 --> 01:12:38.400
<i>regarding investigations
that they were doing</i>

1633
01:12:38.400 --> 01:12:41.736
<i>on MoviePass and HMNY.</i>

1634
01:12:43.071 --> 01:12:46.324
<i>I was talking to
the Attorney General's Office,</i>

1635
01:12:46.324 --> 01:12:48.993
<i>the FBI, and the FTC.</i>

1636
01:12:48.993 --> 01:12:51.329
<i>It was quite nerve-racking.</i>

1637
01:12:51.329 --> 01:12:54.833
<i>I've never seen or done
anything like that.</i>

1638
01:12:54.833 --> 01:12:58.169
<i>The FTC was investigating
allegations of fraud</i>

1639
01:12:58.169 --> 01:12:59.838
<i>by MoviePass
against customers.</i>

1640
01:12:59.838 --> 01:13:02.507
<i>The deeper you got in,
the more you realized</i>

1641
01:13:02.507 --> 01:13:05.301
all the shady dealings
that were going on.

1642
01:13:05.301 --> 01:13:07.512
Mr. Farnsworth and Mr. Lowe

1643
01:13:07.512 --> 01:13:09.472
got themselves
into a real predicament.

1644
01:13:09.472 --> 01:13:12.017
<i>What I heard
was that Mitch Lowe</i>

1645
01:13:12.017 --> 01:13:14.310
<i>told his tech team</i>

1646
01:13:14.310 --> 01:13:17.731
to block people
from using the app.

1647
01:13:19.190 --> 01:13:22.861
The subscriber didn't know
the rules had changed,

1648
01:13:22.861 --> 01:13:24.696
and that was unfair.

1649
01:13:24.696 --> 01:13:27.782
<i>I understand needing
to get costs down,</i>

1650
01:13:27.782 --> 01:13:30.326
but that's not
the way to do it.

1651
01:13:30.326 --> 01:13:31.911
I think there was a time

1652
01:13:31.911 --> 01:13:34.956
where MoviePass
was struggling financially,

1653
01:13:34.956 --> 01:13:38.001
where they started to do
some very questionable things

1654
01:13:38.001 --> 01:13:41.379
around...

1655
01:13:41.379 --> 01:13:43.715
turning people's cards off
and things like that.

1656
01:13:43.715 --> 01:13:47.469
No one ever made
the cards not work--

1657
01:13:47.469 --> 01:13:50.555
never, never, ever, ever.

1658
01:13:50.555 --> 01:13:55.435
We did do some things
to attack fraud

1659
01:13:55.435 --> 01:13:58.480
that we believed
was happening.

1660
01:13:58.480 --> 01:14:00.231
Had a lot of people
that were abusing

1661
01:14:00.231 --> 01:14:01.733
the terms and conditions
early on,

1662
01:14:01.733 --> 01:14:04.319
so we slowed down
and slowed down the growth.

1663
01:14:04.319 --> 01:14:06.571
A company can certainly
implement procedures

1664
01:14:06.571 --> 01:14:08.740
to make sure
there's no fraud going on,

1665
01:14:08.740 --> 01:14:10.492
but that's not
what they were doing here.

1666
01:14:10.492 --> 01:14:11.743
They were hemorrhaging money,

1667
01:14:11.743 --> 01:14:13.703
and they wanted to stop
the frequent users

1668
01:14:13.703 --> 01:14:15.747
from actually using
the product.

1669
01:14:15.747 --> 01:14:18.750
<i>We were being told,
you know,</i>

1670
01:14:18.750 --> 01:14:21.086
<i>to build roadblocks
to our users.</i>

1671
01:14:21.086 --> 01:14:24.172
<i>That, to us as engineers,
was just not okay.</i>

1672
01:14:24.172 --> 01:14:26.675
For us to do things that was,
like, a little dirty,

1673
01:14:26.675 --> 01:14:28.760
like, didn't seem right.

1674
01:14:46.653 --> 01:14:48.697
<i>As a guy running a business,</i>

1675
01:14:48.697 --> 01:14:52.492
<i>I feel like Mitch was doing
what he had to do to survive.</i>

1676
01:14:52.492 --> 01:14:55.453
He was trying to lose
less money.

1677
01:14:55.453 --> 01:14:57.455
Comically and ironically,

1678
01:14:57.455 --> 01:14:59.457
that meant selling less
of his product.

1679
01:14:59.457 --> 01:15:01.793
Now you've taken
someone's money

1680
01:15:01.793 --> 01:15:05.672
for a product
that you're not giving them.

1681
01:15:05.672 --> 01:15:07.340
<i>The first thing
that really jumped at me</i>

1682
01:15:07.340 --> 01:15:09.676
<i>was those internal documents
and emails</i>

1683
01:15:09.676 --> 01:15:12.929
that were basically saying,
hey, should we do this?

1684
01:15:12.929 --> 01:15:16.391
<i>The FTC might come after us
if we do it.</i>

1685
01:15:16.391 --> 01:15:18.476
<i>There seemed to be
almost an awareness</i>

1686
01:15:18.476 --> 01:15:20.979
<i>that, like, the FTC is going
to be very upset</i>

1687
01:15:20.979 --> 01:15:23.106
<i>when they hear about this
and might come knocking,</i>

1688
01:15:23.106 --> 01:15:24.941
<i>and they did it anyway.</i>

1689
01:15:24.941 --> 01:15:26.651
There seemed to be
an aspect of that

1690
01:15:26.651 --> 01:15:28.278
that was almost
sort of cavalier.

1691
01:15:36.077 --> 01:15:37.579
Look, Wall Street
loves this story.

1692
01:15:37.579 --> 01:15:38.663
They love a growth story.

1693
01:15:38.663 --> 01:15:40.331
We got
over 3 million subscribers.

1694
01:15:40.331 --> 01:15:41.916
Nobody's even close to us.

1695
01:15:41.916 --> 01:15:43.168
With MoviePass,

1696
01:15:43.168 --> 01:15:46.254
the way they were telling
the story was exciting.

1697
01:15:46.254 --> 01:15:48.506
We're the hottest brand out
there going for the last year.

1698
01:15:48.506 --> 01:15:50.967
And so we're here.

1699
01:15:50.967 --> 01:15:52.635
We're not going to run
out of any cash

1700
01:15:52.635 --> 01:15:54.095
or anything like this.

1701
01:15:54.095 --> 01:15:58.433
I had invested in MoviePass
between $4,000 and $5,000,

1702
01:15:58.433 --> 01:16:01.519
and I chose to invest

1703
01:16:01.519 --> 01:16:03.688
because it felt
very disruptive.

1704
01:16:03.688 --> 01:16:05.523
It was exciting.
I pounced on it.

1705
01:16:05.523 --> 01:16:06.858
Our burn now is, like, down

1706
01:16:06.858 --> 01:16:09.069
to approximately
$12 million a month.

1707
01:16:09.069 --> 01:16:12.322
<i>Ted's sitting on TV,
telling everyone,</i>

1708
01:16:12.322 --> 01:16:14.532
this is going
to be profitable,

1709
01:16:14.532 --> 01:16:17.202
but you
as an outside investor,

1710
01:16:17.202 --> 01:16:18.536
you couldn't disprove it.

1711
01:16:18.536 --> 01:16:19.788
We're the only ones--

1712
01:16:19.788 --> 01:16:21.414
Have you been able to sell
any of the data yet?

1713
01:16:21.414 --> 01:16:23.124
- Oh, yes.
- You have been able--

1714
01:16:23.124 --> 01:16:26.586
Yeah, we've already signed
agreements with studios.

1715
01:16:26.586 --> 01:16:28.254
<i>They were doing
a lot of interviews</i>

1716
01:16:28.254 --> 01:16:32.425
and mentioning the way they
would make up the loss was,

1717
01:16:32.425 --> 01:16:36.221
<i>they were going to sell
people's data.</i>

1718
01:16:36.221 --> 01:16:37.347
That's insane.

1719
01:16:37.347 --> 01:16:38.848
I can sell someone's

1720
01:16:38.848 --> 01:16:41.851
specific data to an advertiser

1721
01:16:41.851 --> 01:16:46.106
for $2 to $4 per 1,000 people.

1722
01:16:46.106 --> 01:16:47.232
I might get 10 bucks.

1723
01:16:47.232 --> 01:16:50.527
<i>And that's per 1,000,
which wasn't going to offset</i>

1724
01:16:50.527 --> 01:16:52.445
the tens of millions of dollars

1725
01:16:52.445 --> 01:16:54.656
that they were losing
on a quarterly basis

1726
01:16:54.656 --> 01:16:55.907
running this business.

1727
01:16:55.907 --> 01:16:57.826
And how much of this
is about the data?

1728
01:16:57.826 --> 01:16:59.577
A huge amount of it
is the data.

1729
01:16:59.577 --> 01:17:01.079
<i>The stock price goes up</i>

1730
01:17:01.079 --> 01:17:04.082
because Mitch and Ted
created some crazy story.

1731
01:17:04.082 --> 01:17:07.752
60 days, it's going
to be cash-flow neutral?

1732
01:17:07.752 --> 01:17:09.087
Yeah, like, self-sufficient,

1733
01:17:09.087 --> 01:17:10.964
where they're not going
through cash burn.

1734
01:17:10.964 --> 01:17:13.341
<i>It is not illegal
to be stupid.</i>

1735
01:17:13.341 --> 01:17:15.093
It is not illegal to be wrong.

1736
01:17:15.093 --> 01:17:18.263
It is illegal to knowingly lie
and mislead

1737
01:17:18.263 --> 01:17:21.307
and then take someone's money.

1738
01:17:21.307 --> 01:17:22.934
<i>It's the small retail investor</i>

1739
01:17:22.934 --> 01:17:25.687
that gets sucked
into these ideas,

1740
01:17:25.687 --> 01:17:28.857
and no one ever sends
the money back to them.

1741
01:17:28.857 --> 01:17:30.608
They don't see it coming.

1742
01:17:30.608 --> 01:17:33.486
I believe I ended up losing
about $200,000,

1743
01:17:33.486 --> 01:17:35.947
which was
a significant amount for me.

1744
01:17:35.947 --> 01:17:38.700
[chuckles]
Looking at a MoviePass card,

1745
01:17:38.700 --> 01:17:40.910
it makes me feel like...

1746
01:17:40.910 --> 01:17:42.245
warm shit.

1747
01:17:42.245 --> 01:17:43.788
[laughs]

1748
01:17:43.788 --> 01:17:46.833
<i>Ted and Mitch
fleeced retail investors</i>

1749
01:17:46.833 --> 01:17:48.793
<i>and the average person,</i>

1750
01:17:48.793 --> 01:17:51.546
either users of the service
or shareholders like myself.

1751
01:17:51.546 --> 01:17:53.590
It's just sad.

1752
01:17:53.590 --> 01:17:56.468
<i>Ted was not selling
a product.</i>

1753
01:17:56.468 --> 01:17:58.928
Ted is a stock promoter.

1754
01:18:00.472 --> 01:18:02.474
<i>You see a repeated pattern.</i>

1755
01:18:02.474 --> 01:18:06.144
<i>[dramatic music]</i>

1756
01:18:06.144 --> 01:18:08.646
I'm so glad to see that
you made the right choice

1757
01:18:08.646 --> 01:18:10.065
to come to the next section.

1758
01:18:10.065 --> 01:18:12.776
So what you have
to wonder is,

1759
01:18:12.776 --> 01:18:16.738
how is HMNY...

1760
01:18:16.738 --> 01:18:19.157
getting the money...

1761
01:18:19.157 --> 01:18:22.452
so that MoviePass can lose it
so quickly?

1762
01:18:24.162 --> 01:18:25.663
And the answer is,

1763
01:18:25.663 --> 01:18:28.667
they're raising it
from Hudson Bay.

1764
01:18:28.667 --> 01:18:30.460
Hudson Bay
was the hedge fund

1765
01:18:30.460 --> 01:18:31.836
that was behind them.

1766
01:18:31.836 --> 01:18:35.173
<i>In total, it was upwards
of $200 million</i>

1767
01:18:35.173 --> 01:18:39.427
that Hudson Bay
invested into HMNY.

1768
01:18:39.427 --> 01:18:41.346
<i>Your next question is,</i>

1769
01:18:41.346 --> 01:18:44.516
<i>why is Hudson Bay buying stock</i>

1770
01:18:44.516 --> 01:18:47.227
<i>or getting debt from HMNY</i>

1771
01:18:47.227 --> 01:18:50.230
<i>for a business
that's losing so much money?</i>

1772
01:18:50.230 --> 01:18:51.272
We were investigating

1773
01:18:51.272 --> 01:18:53.566
these hundreds of millions
of dollars in losses.

1774
01:18:53.566 --> 01:18:55.193
And we kept trying
to figure out,

1775
01:18:55.193 --> 01:18:58.363
what was the plan to actually
make this business work?

1776
01:18:58.363 --> 01:19:02.867
People like Ted are not there
to build a business.

1777
01:19:02.867 --> 01:19:06.204
They're there
to sell you stock.

1778
01:19:06.204 --> 01:19:07.580
That's what they do.

1779
01:19:07.580 --> 01:19:10.750
<i>And the people who were
working at MoviePass told me</i>

1780
01:19:10.750 --> 01:19:13.044
there was never going to be
any big partnership

1781
01:19:13.044 --> 01:19:14.796
with the major movie theaters.

1782
01:19:14.796 --> 01:19:17.924
There was never going to be
any huge marketing dollars

1783
01:19:17.924 --> 01:19:19.926
that were going to somehow
save the company.

1784
01:19:19.926 --> 01:19:22.178
There was never going to be
this big data

1785
01:19:22.178 --> 01:19:25.348
that magically was sold
to a tech company or something

1786
01:19:25.348 --> 01:19:27.308
and made everything work.

1787
01:19:27.308 --> 01:19:32.313
It is no different than
making a play on Broadway.

1788
01:19:32.313 --> 01:19:34.107
You need a star,

1789
01:19:34.107 --> 01:19:37.193
you need a story,
and you need a prop.

1790
01:19:37.193 --> 01:19:38.737
<i>Mitch is perfect.</i>

1791
01:19:38.737 --> 01:19:41.239
<i>Look at his background.
Look at his appearance.</i>

1792
01:19:41.239 --> 01:19:44.117
<i>Mitch is the guy.
He's the guy. He's the CEO.</i>

1793
01:19:44.117 --> 01:19:47.120
<i>We're on the way
to over 5 million subscribers</i>

1794
01:19:47.120 --> 01:19:50.707
by the end of the year,
and that's when the cash flow

1795
01:19:50.707 --> 01:19:52.834
starts to become positive.

1796
01:19:52.834 --> 01:19:54.836
<i>Ted's the visionary.</i>

1797
01:19:54.836 --> 01:19:56.796
<i>MoviePass is our prop.</i>

1798
01:19:56.796 --> 01:19:58.173
<i>Look at the growth.</i>

1799
01:19:58.173 --> 01:20:00.091
And what is
the revenue stream

1800
01:20:00.091 --> 01:20:02.719
that makes that possible?
- Multiple revenue streams.

1801
01:20:02.719 --> 01:20:04.387
<i>They're putting on a play.</i>

1802
01:20:04.387 --> 01:20:06.431
Instead of buying a ticket,
you bought their stock.

1803
01:20:06.431 --> 01:20:09.267
[chuckles] In both cases,
you left with nothing,

1804
01:20:09.267 --> 01:20:10.685
other than memories.

1805
01:20:10.685 --> 01:20:12.270
Some of the instincts we had

1806
01:20:12.270 --> 01:20:16.691
around the way the ship
was being run were correct.

1807
01:20:16.691 --> 01:20:18.902
That behavior
and those decisions

1808
01:20:18.902 --> 01:20:21.279
were destroying value.

1809
01:20:21.279 --> 01:20:24.324
And the brand
that we cared about,

1810
01:20:24.324 --> 01:20:26.701
the subscribers
that we cared about,

1811
01:20:26.701 --> 01:20:29.746
the user experience
that we obsessed over

1812
01:20:29.746 --> 01:20:33.667
all was getting washed away.

1813
01:20:33.667 --> 01:20:35.001
<i>And this just in.</i>

1814
01:20:35.001 --> 01:20:38.129
The former CEOs of MoviePass
and its parent company

1815
01:20:38.129 --> 01:20:40.131
have been charged
with securities fraud.

1816
01:20:40.131 --> 01:20:42.509
<i>Prosecutors say they misled
investors as part of a scheme</i>

1817
01:20:42.509 --> 01:20:45.929
<i>to artificially boost
the company's stock price.</i>

1818
01:20:49.307 --> 01:20:52.102
The problem with
Ted's strategy at MoviePass--

1819
01:20:52.102 --> 01:20:54.813
like, he lost
so much money so quickly.

1820
01:20:54.813 --> 01:20:57.148
It could have lasted
much longer

1821
01:20:57.148 --> 01:21:01.319
had he said, $30 a month,
and sacrificed the growth.

1822
01:21:01.319 --> 01:21:06.157
It seemed like he just had
a "Thelma & Louise" strategy.

1823
01:21:06.157 --> 01:21:08.993
<i>Let's just gun it
and go off the cliff.</i>

1824
01:21:08.993 --> 01:21:12.122
[tires squealing,
engine revving]

1825
01:21:12.122 --> 01:21:14.916
<i>♪ ♪</i>

1826
01:21:14.916 --> 01:21:17.711
<i>People's money
just went up in smoke.</i>

1827
01:21:17.711 --> 01:21:19.504
If I had done
what they had done

1828
01:21:19.504 --> 01:21:23.591
and gone through $250 million,
I would have been in jail.

1829
01:21:23.591 --> 01:21:25.802
It's kind of like they were
the goddamn Mike Tyson

1830
01:21:25.802 --> 01:21:27.178
of fucking movies.

1831
01:21:27.178 --> 01:21:29.305
How do you burn
through $250 million?

1832
01:21:29.305 --> 01:21:30.890
What the fuck
is wrong with you?

1833
01:21:30.890 --> 01:21:31.850
Are you crazy?

1834
01:21:31.850 --> 01:21:35.145
Ted's a con artist
at the end of the day...

1835
01:21:35.145 --> 01:21:37.355
period.

1836
01:21:37.355 --> 01:21:40.025
<i>What was
a fantastic business idea</i>

1837
01:21:40.025 --> 01:21:43.028
<i>got turned into this circus.</i>

1838
01:21:43.028 --> 01:21:45.196
When I look back,

1839
01:21:45.196 --> 01:21:47.866
I can come up
with a dozen things

1840
01:21:47.866 --> 01:21:49.951
we should have done
differently.

1841
01:21:49.951 --> 01:21:52.537
It's true for any failure.

1842
01:21:52.537 --> 01:21:54.873
It's not only embarrassing,

1843
01:21:54.873 --> 01:21:58.209
but it's also
a big learning lesson.

1844
01:21:58.209 --> 01:22:01.254
And for me, it just reminds me

1845
01:22:01.254 --> 01:22:05.508
how many mistakes that I made
in that whole business.

1846
01:22:05.508 --> 01:22:08.011
<i>♪ ♪</i>

1847
01:22:23.360 --> 01:22:26.029
I'm going to talk a little
bit about relationships

1848
01:22:26.029 --> 01:22:27.489
and connecting.

1849
01:22:43.588 --> 01:22:44.673
My name is Ted Farnsworth.

1850
01:22:44.673 --> 01:22:47.384
I'm the co-founder and
chairman of Zash Global Media,

1851
01:22:47.384 --> 01:22:50.595
as well as co-CEO
of Vinco Ventures.

1852
01:23:00.772 --> 01:23:02.399
Let me apologize
to the shareholders

1853
01:23:02.399 --> 01:23:03.441
of Vinco Ventures.

1854
01:23:03.441 --> 01:23:05.735
It looks like
a circus going on here.

1855
01:23:16.454 --> 01:23:17.956
<i>At one time,</i>

1856
01:23:17.956 --> 01:23:20.917
<i>there was this really positive
group of people</i>

1857
01:23:20.917 --> 01:23:24.379
who were just trying
to make moviegoing easier.

1858
01:23:24.379 --> 01:23:26.214
And...

1859
01:23:26.214 --> 01:23:29.467
it's really an example
of, like, corporate greed

1860
01:23:29.467 --> 01:23:31.177
and...

1861
01:23:31.177 --> 01:23:35.306
what that can do to people
and to a company.

1862
01:23:35.306 --> 01:23:39.310
Ted and Mitch are the people
who took MoviePass

1863
01:23:39.310 --> 01:23:41.896
and turned it
into this, like, monster.

1864
01:23:41.896 --> 01:23:44.566
It was
the greatest thing ever.

1865
01:23:44.566 --> 01:23:46.609
I was paying $10 a month,

1866
01:23:46.609 --> 01:23:50.905
and I was able to go see
a movie once a day, every day.

1867
01:23:50.905 --> 01:23:54.159
And I averaged, like, about--

1868
01:23:54.159 --> 01:23:56.995
I'm going to say I averaged
about four movies a month,

1869
01:23:56.995 --> 01:24:00.123
sometimes four movies
a week, for real.

1870
01:24:00.123 --> 01:24:03.376
And I'm realizing, I haven't
been to a movie since.

1871
01:24:03.376 --> 01:24:05.170
[laughs]

1872
01:24:05.170 --> 01:24:07.422
Oh, I miss MoviePass.
Oh, I miss it.

1873
01:24:07.422 --> 01:24:08.923
<i>I wouldn't have had
a problem</i>

1874
01:24:08.923 --> 01:24:11.509
<i>paying a little bit more just
to keep the company around.</i>

1875
01:24:11.509 --> 01:24:13.678
Maybe had they would have
done it from the beginning

1876
01:24:13.678 --> 01:24:15.972
or kept it the way it was
when it first started,

1877
01:24:15.972 --> 01:24:17.766
maybe it would still be
around today.

1878
01:24:17.766 --> 01:24:21.269
<i>The reason why I still
have it, it was just--</i>

1879
01:24:21.269 --> 01:24:24.064
it represented
a great time in my life,

1880
01:24:24.064 --> 01:24:26.191
despite all the hell
and high water

1881
01:24:26.191 --> 01:24:28.026
and just a lot of stuff
that happened

1882
01:24:28.026 --> 01:24:29.736
outside of MoviePass for me.

1883
01:24:29.736 --> 01:24:33.114
Like, you know, I grew a lot,
and I learned a lot,

1884
01:24:33.114 --> 01:24:36.368
and I think, like, you know,
it's wisdom well earned.

1885
01:24:36.368 --> 01:24:38.620
So I think
that's why I hold on to this.

1886
01:24:38.620 --> 01:24:40.705
I heard those are
collector's items now.

1887
01:24:40.705 --> 01:24:42.374
You heard that?
- How much?

1888
01:24:42.374 --> 01:24:45.210
- Was it $1,000 or something?
- $1,500.

1889
01:24:45.210 --> 01:24:47.337
This bitch will be
on eBay tonight...

1890
01:24:47.337 --> 01:24:49.381
[laughter]
Guaranteed.

1891
01:24:51.466 --> 01:24:55.303
<i>When I got fired,
I went to a monastery,</i>

1892
01:24:55.303 --> 01:24:57.681
where I sit with monks
in silence.

1893
01:24:59.182 --> 01:25:00.684
<i>My anger is there,</i>

1894
01:25:00.684 --> 01:25:03.436
<i>but if you don't do something
with that energy,</i>

1895
01:25:03.436 --> 01:25:04.729
it devours you.

1896
01:25:04.729 --> 01:25:08.233
It eats you from the inside.
It debilitates you.

1897
01:25:08.233 --> 01:25:11.319
<i>When Stacy and I exited
MoviePass,</i>

1898
01:25:11.319 --> 01:25:12.946
I gave myself permission

1899
01:25:12.946 --> 01:25:15.448
to not have to think
about it as much anymore

1900
01:25:15.448 --> 01:25:19.160
and to really start thinking
about new businesses to build,

1901
01:25:19.160 --> 01:25:21.454
new problems to solve,

1902
01:25:21.454 --> 01:25:23.164
new...

1903
01:25:23.164 --> 01:25:25.166
people to work with.

1904
01:25:25.166 --> 01:25:28.294
Even to this day,
when people, you know, hear

1905
01:25:28.294 --> 01:25:31.673
that I co-founded MoviePass,
I get a lot of love.

1906
01:25:33.299 --> 01:25:37.053
<i>People kept talking
about MoviePass.</i>

1907
01:25:37.053 --> 01:25:40.390
Like, maybe one day
this thing can come back.

1908
01:25:42.267 --> 01:25:46.271
<i>In the summer of 2021,</i>

1909
01:25:46.271 --> 01:25:50.942
I heard that MoviePass
was put up for auction.

1910
01:25:50.942 --> 01:25:53.695
<i>I contacted the courts,</i>

1911
01:25:53.695 --> 01:25:57.157
and then I made a bid
to purchase MoviePass back.

1912
01:25:57.157 --> 01:26:00.660
<i>Out of the ashes, like
the rising of the phoenix,</i>

1913
01:26:00.660 --> 01:26:03.955
<i>MoviePass has returned under
the ownership and guidance</i>

1914
01:26:03.955 --> 01:26:06.541
of the original owner
of MoviePass,

1915
01:26:06.541 --> 01:26:08.960
you know, back when MoviePass
was a legitimate business.

1916
01:26:08.960 --> 01:26:10.462
<i>MoviePass is back.</i>

1917
01:26:10.462 --> 01:26:12.839
MoviePass and its CEO
are back at it again,

1918
01:26:12.839 --> 01:26:14.215
this time placing all bets

1919
01:26:14.215 --> 01:26:16.718
on believing they now have
the perfect recipe

1920
01:26:16.718 --> 01:26:18.470
<i>to get moviegoers
back into theaters.</i>

1921
01:26:18.470 --> 01:26:20.513
<i>With theaters looking
for a big boost,</i>

1922
01:26:20.513 --> 01:26:22.557
<i>company leaders feel
now is the perfect time</i>

1923
01:26:22.557 --> 01:26:23.600
<i>for a relaunch.</i>

1924
01:26:23.600 --> 01:26:26.686
We've gotten the experience
really down tight.

1925
01:26:26.686 --> 01:26:28.521
And we're already seeing--

1926
01:26:28.521 --> 01:26:29.981
because we've got
lots of people

1927
01:26:29.981 --> 01:26:31.566
that are already
on the platform.

1928
01:26:31.566 --> 01:26:33.109
Joining me now
here at the floor

1929
01:26:33.109 --> 01:26:34.319
of the New York Stock Exchange

1930
01:26:34.319 --> 01:26:36.780
is Stacy Spikes,
the CEO of MoviePass,

1931
01:26:36.780 --> 01:26:37.864
also author of the book

1932
01:26:37.864 --> 01:26:40.784
"Black Founder: The Hidden
Power of Being an Outsider,"

1933
01:26:40.784 --> 01:26:42.160
the man himself joining me.

1934
01:26:42.160 --> 01:26:43.745
Stacy, thanks a lot
for taking the time.

1935
01:26:43.745 --> 01:26:44.788
Thanks, JD.

1936
01:26:44.788 --> 01:26:46.873
<i>It really feels nice
to see the people tell</i>

1937
01:26:46.873 --> 01:26:48.667
how the book has helped them

1938
01:26:48.667 --> 01:26:52.337
and the honesty
of what I went through

1939
01:26:52.337 --> 01:26:54.714
and talking
about the emotional journey,

1940
01:26:54.714 --> 01:26:57.217
that a lot of entrepreneurs
and founders

1941
01:26:57.217 --> 01:26:59.719
have really appreciated
that level of honesty.

1942
01:26:59.719 --> 01:27:01.805
<i>Thank you for being
a Black founder.</i>

1943
01:27:01.805 --> 01:27:05.558
Thank you for being
an inspiration to all of us,

1944
01:27:05.558 --> 01:27:09.813
for being a man of influence,
impact, and integrity

1945
01:27:09.813 --> 01:27:11.981
and character that you are.

1946
01:27:13.525 --> 01:27:17.153
I was always inspired
by stories like Steve Jobs,

1947
01:27:17.153 --> 01:27:19.072
you know, leaving Apple
and coming back.

1948
01:27:19.072 --> 01:27:23.326
<i>I was inspired by Michael Dell
leaving Dell Computers</i>

1949
01:27:23.326 --> 01:27:24.786
<i>and him coming back.</i>

1950
01:27:24.786 --> 01:27:29.541
And there's so many stories
in the entrepreneurial ethos

1951
01:27:29.541 --> 01:27:31.543
where the founders came back.

1952
01:27:31.543 --> 01:27:34.462
I'd never live with myself
if I didn't try.

1953
01:27:34.462 --> 01:27:37.841
<i>♪ ♪</i>

1954
01:27:37.841 --> 01:27:40.635
<i>I hope that
Stacy's next attempt here</i>

1955
01:27:40.635 --> 01:27:44.848
<i>to make MoviePass what we all
hoped it will be will succeed.</i>

1956
01:27:46.349 --> 01:27:49.394
<i>The best way
I can describe Stacy--</i>

1957
01:27:49.394 --> 01:27:53.940
<i>he's, like, very consistent
and persistent.</i>

1958
01:27:53.940 --> 01:27:57.485
<i>He still feels like he has
an itch he wants to scratch</i>

1959
01:27:57.485 --> 01:27:59.320
with this business model.

1960
01:27:59.320 --> 01:28:03.199
<i>MoviePass doubled
the revenue in theaters.</i>

1961
01:28:03.199 --> 01:28:05.160
<i>That's revolutionary.</i>

1962
01:28:05.160 --> 01:28:07.078
<i>IMAX didn't do that.</i>

1963
01:28:07.078 --> 01:28:09.289
<i>Dine-In didn't do that.</i>

1964
01:28:09.289 --> 01:28:11.541
<i>And two brothers built that.</i>

1965
01:28:13.376 --> 01:28:16.046
<i>I'll never forget--
it was a Saturday afternoon,</i>

1966
01:28:16.046 --> 01:28:18.590
<i>and I went
to Regal Union Square.</i>

1967
01:28:18.590 --> 01:28:20.759
<i>And I was sitting in my seat.</i>

1968
01:28:20.759 --> 01:28:24.929
And in between the seats,
this young brother looks at me,

1969
01:28:24.929 --> 01:28:27.265
and he says, yo...

1970
01:28:27.265 --> 01:28:29.225
are you Stacy Spikes?

1971
01:28:29.225 --> 01:28:30.935
And I said, yes.

1972
01:28:30.935 --> 01:28:33.271
He goes, man, thank you.

1973
01:28:33.271 --> 01:28:35.774
Thank you for everything
that you've done, man.

1974
01:28:35.774 --> 01:28:37.108
You make me proud.

1975
01:28:37.108 --> 01:28:39.611
And that moment...

1976
01:28:39.611 --> 01:28:42.947
that encapsulated everything.

1977
01:28:42.947 --> 01:28:47.118
<i>♪ ♪</i>

1978
01:30:18.501 --> 01:30:21.671
[bright tone]





